1. If you want to:
   • email an invoice as you’re creating it, first complete step 1 to step 12 of To create an invoice.
   • email an invoice you’ve already created, click Invoices, find the invoice you want to email, and open it. The Invoice page appears, showing the invoice details.
2. Click Email (or Resend to customer, if you’re resending the invoice).
   
   A window appears.

3. If an email address has been saved for the customer, it appears in the To field—you can change this if you want. If no email address exists, enter one in the To field.

   Email address not showing?

   There's a known issue for Internet Explorer and Microsoft Edge users where the email address isn't showing in the To field even if there's an email address recorded for the contact. We're working to fix this.

   

   You'll still be able to click Send invoice and the email will send to the email address recorded for the contact. Alternatively, you can use a different web browser (such as Chrome or Firefox) and the email address will display in the To field.

4. If you want, enter another address in the Cc field. The email will also be sent to this address.
5. If you want to email a copy of the invoice to yourself, make sure the Bcc option is selected and your email address is correct. The customer will not be able to see this information.
6. Check the text in the Subject field and change it if necessary.
   Note that the Subject field is compulsory.
7. Check the text in the Message field and change it if necessary.
   Note that you must not leave the Message field blank.
8. Click Email to customer to email the invoice. If the email is successful, a confirmation message appears.
9. Click OK. The Invoice to page reappears.
   The invoice status is changed to Sent.

1. If you want to:
   • preview and print an invoice as you’re creating it, first complete step 1 to step 10 of To create an invoice.
   • preview and print an invoice you’ve already created, click Invoices, find the invoice you want to print, and open it. The Invoice to page appears, showing the invoice details.
2. Click Preview & Print. A PDF of the invoice opens in a new window.
3. Click the print icon (  ). The Adobe Reader Print window appears.
4. Choose your print options and click OK to print the invoice.
   You can now post the invoice, or deliver it in person. The invoice status is changed to Sent.

Use the following procedure to quickly print a batch of invoices. You don’t need to open each of the invoices; you can print them directly from the Invoices page.

For example, if you want to print all unpaid invoices, you can filter the invoices list by Unpaid invoices (to display invoices with a Sent or Overdue status), and then select all invoices in the list and print them.

Or, if you want to save time by printing all your invoices at the end of each day, you can filter the invoices list by Drafts (this displays all invoices with a Not sent status), and then select all invoices in the list and print them

1. Click Invoices. The Invoices page appears with the invoices list displayed.
2. If you want, filter the invoices list.
3. Select the invoices you want to print.
4. Click the Print button at the bottom of the invoices list. A PDF containing the selected invoices opens.
5. Click the print icon (  ). The Adobe Reader Print window appears.
6. Choose your print options and click OK to print the invoices.

You can set the 'reply to' email address in your business details settings (Settings menu > Business details).