Just these help pages, not phone support or the product itself
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If you've received an email or in-product message that your MYOB Essentials file (or if you're an MYOB Partner, your client's files) will be upgraded soon, here's some things you should know before the upgrade.
Before you're upgraded
MYOB does the work to upgrade the MYOB Essentials file and move the data across, but there may be some things you should do beforehand to help make the whole experience go more smoothly. What you need to do depends on the features you currently use in MYOB Essentials.
When you open the new MYOB Essentials it will look similar to the old MYOB Essentials, but there's a lot that's new to learn. So, when you open the new MYOB Essentials we'll step you through the changes.
There will also be help topics and other support to help you get used to the new product.
For more information on the upgrade of MYOB Essentials: