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 You'll be prompted to select whether to:

- create one for your client. If you select this option, you'll

This information only applies if you have both MYOB Practice and MYOB AE/AO. If you have MYOB Practice without AE/AO, see To share a document to a portal.

You can send documents to a client by publishing them to the client’s portal, straight from MYOB AE/AO. Your client can view, download and print the documents.

Publishing to a portal doesn't necessarily have to be done as part of creating a task. You may want to publish to a portal, for example, as a way of sending a standalone document to a client for approval.

Publishing a document to a portal from AE/AO will upload the document to MYOB Practice.

There are several ways you can publish to a portal, depending on what software you are using.

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  • Go to MYOB AE or MYOB AO on your desktop.

  • Select one or more documents to publish to your client's portal. See Selecting documents to send to your portal for more info.

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    Easily send documents from your desktop to the cloud so that your client can view and download or print them. For instance, send your client their financial statements, invoices and tax returns.

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    All clients that have been included as part of a portal will be able to view documents that you publish to that portal.
    Any contributors will only see the documents that you allow them to.

    You can choose to simply publish documents to the portal without notifying your client.

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    The Publish to Client Portal Name portal page displays in your browser.
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    If you want to send a document that requires a digital signature, see Send documents for digital approval.

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    titlePublish a document to a portal from AE/AO
    1. In MYOB AE/AO, select a document you want to publish to the client portal. If the file you want to publish:

      • was added to MYOB AE/AO Document Manager: You can publish a document from Document Manager if its status is Completed or Approved.
      • is in the client document folder in MYOB AE/AO: If you use MYOB AE/AO but don't have Document Manager, you can publish documents that are accessible from the Documents tab of the client record.

    2. Click Publish to Portal.
      If you’ve already created your client portal, the Publish to... page appears.
      If you haven’t created a portal for your client, you’ll be prompted to either:
      • create a portal for your client. You’ll be directed to the Create Portal page to create your client portals.
    3. or
      - add them
      • add the client to an existing portal.
    4. If you select this option, you'll then be prompted to select the portal to which you wish to add your client to
      • Select the relevant portal and click Add.
    5. After confirming
    6. In the
    7. addition to the selected portal
    8. Publish to … Portal page, you can
    9. edit your client portal. The client you've just added will be identified with Image Removed. All the existing full access users of the client portal will be able to see the new client's documents.

      The Publish to Client Portal Name portal page displays where Client Portal Name is the name of the client portal that you're publishing the document to. The client name is listed directly below the page heading. The documents you selected to publish from your desktop are listed within a table.

    10. For each document, select the appropriate Tag and Year from the drop-down options.
      Selecting the tags for your document is like filing it in a specific folder making it easier for you to search for it later.
    11. Order your documents in the list as required.
      Click Image Removedin front of the document you wish to reorder and drag it to the position in the list where you want it to be positioned.
      As you're just sending documents to your client, ignore the Signature required column for now. This is required when getting your client's digital approval on documents.
    12. Click Publish.
      A message displays across the top of the page letting you know that the documents have been successfully published
    13. tag (classify) each document into an appropriate category. Tagging documents makes it easier for you to find them later.
    14. Select the appropriate year that the document relates to from the drop-down.
    15. You can reorder the document list if you want. Click Image Added in front of the document you wish to reorder and drag it to the position where you want it.
    16. Select your notification preference for these documents:
      1. If you don’t want to notify the portal users via email about the document you’re publishing, select Don’t notify anyone, and then click Publish.
      2. If you do want to email portal users to notify them that you’ve sent them a document:
        1. Select the Notify people option and click Next.

        2. Select the users who you want to notify. You need to select at least one full-access user.

        3. If someone who needs to review and give their approval isn’t already a contributor, you can add them by clicking + Add other contributors.

        4. If someone else usually deals with this client, you can choose to show them as the sender of the email. Click the x next to your name in the Send as section, and then click + Add sender to choose the name that should appear on the email.

        5. Enter the subject of the email.

        6. Enter the email message.

    17. Click Publish and notify.
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    If you use MYOB AO/AE you can also use the Share It feature to publish a document to a client portal. You’ll find it:

    • on the toolbar of any print preview window of MYOB Tax, Corporate Compliance and Statutory Reporter

    • in the Microsoft Word, Excel and Outlook ribbon

    • In Windows Explorer (right-click a file and choose Send to > MYOB Share It).

    Disable Share It auto prompts

    When using Share It, you may not want to be constantly prompted with the following message to publish your Document Manager files:

    The document has been saved into Document Manager.
    Do you also want to publish it to the client portal?

    You can disable Share It auto prompts if you don't want to be asked to share a document each time you add one to MYOB AE/AO.

    To disable this default prompt, you'll need to add/edit a configuration key in MYOB AE/AO.

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    1. Log into your desktop MYOB AE/AO.
    2. Select Maintenance > Maintenance Map > User defined > Configuration. The Maintenance - Configuration page displays.
    3. Enter the following information in the first blank row at the top of the table:

      Key NameHidePortalShareItPrompt
      Key Value1
      CommentDisable auto prompts to publish to the portal
    4. Press Enter.
    5. Click OK. Your changes are saved and the Maintenance - Configuration page closes.
    6. Restart MYOB AE/AO.

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      If you ever want to enable the Share It prompts in the future, simply edit this configuration key so that the Key Value is 0 (zero).

    On your desktop MYOB AE or MYOB AO
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    In the portal

    The documents will be listed on your portal's Documents > Sent page.

    The documents will be listed on the Documents > Received page of your client(s)' portal. 

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    Publish a document to portal from MYOB Practice

    See Sharing a document to a portal.

    Accessing the shared documents

    • An email will be sent to each user you’ve published a document for, notifying them that you have shared documents with them in the portal.
    • You’ll see the document listed in the Documents page in MYOB Practice. You can tell that a document's been shared to the portal:
      • if it's got a shared (Image Added) icon in the list of documents, or
      • by clicking a document in the list and looking in the document drawer.
        Image Added
    • In MYOB AO/AE, if you have Document Manager
    Once the current latest of the document has been published to the portal, an Image Removed icon is placed next to the document on your Client
    • , you’ll see an icon next to the documents you have published in the Clients > Documents tab and the Versioning page of Document Manager.
    An Image Removed icon is placed next to a document on the Client > Documents tab, where
    • A published (Image Added) icon appears if an earlier version of the same document has been published to the client portal.
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    There
    • If you don’t have Document Manager, and you’re publishing documents from your Clients > Documents tab, there is no visual indicator to let you know which documents you have published to the portal.
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    Your client won't be notified that the documents have been published to their portal.

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    titleRelated topicsIn this section
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    Selecting docs to send to your portal

    Sending docs to your client with notification

    Sending docs to your client for digital approval

    What happens to my documents?

    Publishing documents

    My documents

     

     

     

     

     

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