Just these help pages, not phone support or the product itself
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Do not delete this page - MYOB Practice navigates to it from within the product
Do not edit the titles of the following expandables as MYOB Practice navigates to it from within the product
To change your reward preferences (#expand-Tochangeyourrewardpreferences)
Different tiers of the Partner Program (AU | NZ) give you access to different rewards in the form of commissions or discounts on yourMYOB Business subscription purchases.
You can change whether your reward is the wholesale discount or the commission at any time. You can also update your business and bank details used for receiving the commission.
Commissions – The commission reward is only available if your client pays for the subscription, not if your practice pays. If your practice is paying for an existing client file subscription, but you want to change this so that your client pays for the subscription, log a support case via MYOB Practice, or contact us.
You'll receive the commission at least monthly. It'll be credited to either your bank account or your MYOB account, depending on how your account was set up.
Discounts – If you choose the wholesale discount and there's a market offer you'd prefer to use over your tier discount, you can purchase the market offer, and when that offer period ends, the subscription reverts to your tier pricing. The tier discount applies for the first 5 years of the subscription. Check the available market offers from MYOB Practice by going to Transaction processingand clicking Create file.
On the left of MYOB Practice, click Practice (). In the Overview page, you can see your current reward preference.
In the Your rewards section, click Change reward. You may need to scroll down to see this section.
In the Your status rewards page, select either:
Discounted MYOB subscriptions and click Save, or
Commission for your practice (ABN required), complete the ABN, Account name, BSB and Account number fields and click Save.
Next time you create an online file, you'll be able to choose if your practice or client will pay for the subscription. If you choose My Client – the cost of the software you refer to your client will show the relevant discount based on your Partner Program tier.