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This section is only relevant if you're using MYOB AE or MYOB AO on a desktop computer in your practice. 

You’re able to sync, or migrate, all your contact data from your desktop MYOB AE/AO to MYOB Practice, which enables you to access your data any time anywhere regardless of whether your practice server is on or off.

The data on your practice server will remain the original source and the migrated data will be read-only (i.e., the online data can’t be edited). Any changes that you make to your contacts on your desktop MYOB AE/AO will be automatically synchronised.

Your contact data can be migrated from a workstation or server, at any time, by any person within your practice, even while others are working in your desktop MYOB AE/AO.

Once you've synchronised your contact data you won't be able to turn it off.

 

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titleTo activate Contacts Migration
  1. On your desktop MYOB AE/AO, go to MaintenanceMaintenance MapOnline > Activate Contacts Migration.

    The following message displays: The process to migrate contact details online may take some time. Are you sure you want to continue?

  2. Click Yes.

  3. If you’re migrating your contact data from a server, an icon will appear in your system tray, similar to a traffic light, displaying the migration progress:

    • RedGreen: Sync is inactive. This usually indicates an issue. See Troubleshooting for help getting it started again.active and running normally. Changes you make to contacts in MYOB AE/AO will migrate (sync) automatically with MYOB Practice.

    • Orange: Contacts are currently migrating (syncing). This can take a few minutes if you have many contacts that need to be migrated.Green

    • Red: Sync is active and running normally. Changes you make to contacts in MYOB AE/AO will migrate (sync) automatically with MYOB Practice.inactive. This usually indicates an issue. See Troubleshooting for help getting it started again.

  4. If you haven’t activated MYOB AE/AO Live as yet, the Terms of use will be displayed. Carefully read the Terms of use and then select the I agree with the above terms of use checkbox. After you click OK, your contact data will be migrated.

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