Just these help pages, not phone support or the product itself
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Australia only
When you add a tax agent, a Software ID will display. You'll need this number to authorise MYOB to transmit lodgments to the ATO for the new agent.
You need to authorise MYOB for tax lodgements even if you have previously authorised MYOB for other ATO related services, such as for STP reporting using MYOB Essentials or AccountRight.
If you've forgotten the Software ID, you can get a new one: Go to the Tax settings page, click the [...] icon next to the agent and choose Show ID.
Note that this ID changes every time you show it. If you select the Show ID option after you've authorised MYOB, you'll need to reauthorise MYOB by phone or online.
You can authorise MYOB in two ways: by phone, or online using the ATO's Access Manager. For help authorising by phone or online, see the ATO's help page.