Just these help pages, not phone support or the product itself
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The Unlinked contacts button appears when you have ASIC companies, officeholders or shareholders in MYOB Practice that haven't been linked to an MYOB contact.
For example, if an existing company has recently nominated you as their registered agent for ASIC, shareholders and officeholders of the company will appear as unlinked contacts in MYOB Practice.
The Unlinked contacts button disappears when all officeholders and shareholders are linked to a contact in MYOB Practice.
The Identifier may be the date of birth, ABN or ACN. This helps you differentiate between contacts with the same name or identify contacts with an incorrectly entered date of birth, ABN or ACN.