For activities that generate an email notification (either incoming and outgoing), click the activity's Email Activity button to view the date and time that the:
- email was delivered
- email was opened
- link in the email was clicked.
Note that depending on your client's email software or privacy settings, tracking might not be available for some activities.
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Need to send a reminder? If a user hasn't opened their email, completed their task or approved a document, you can send them a gentle reminder by clicking Resend task. Learn more |