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| The section is only relevant if you're using If you don't use MYOB AE or MYOB AO on a desktop computer in AO in your practice. If you're an MYOB Partner, see , this information won't be relevant to you. See our Getting started for partners page instead. |
MYOB Practice Online can be used on any computer or mobile device with access to the internet. You can access MYOB Practice at any time: - directly from your browser by visiting partner.myob.com.
- by clicking Image Added on the toolbar of your MYOB AE/AO desktop software.
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title | System requirements |
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| To make sure that MYOB Practice | Online displays and works correctly, use the latest versions of the following supported browsers: | Internet ExplorerScreen resolutions from (640px x 960px) to (2560px x 1440px) are supported. UI Expand |
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title | Before you start |
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| If you have multiple databases, set up MYOB Logins for each database. |
Install the following software: use... | Install this version or later... |
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MYOB AE in Australia | MYOB AE 2015.2 (which includes Practice Manager 5.4.12 and Document Manager 4.0.13) | MYOB AO in Australia | MYOB AO 2015.2 (which includes Practice Manager 5.4.12 and Document Manager 4.0.13) | MYOB AE in New Zealand | MYOB AE 5.4.12 and Document Manager 4.0.13 | MYOB AO in New Zealand | MYOB AO 2015.3 (which includes Practice Manager 5.4.12 and Document Manager 4.0.13) | If you need more information on installing the latest software, see the instructions in the relevant Installation / Upgrade Guides for details. If you Online
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title | Get startedFirst-time setup |
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| Open your MYOB AE or MYOB AO software on your desktop. Click Image Removed Image Added on the toolbar. A message displays letting you know that it may take some time to set up your online data. Click Yes. The Terms of Use display. Carefully read through the terms and conditions and then select the I agree with the above terms of use checkbox. Click OK. Once your online data has been set up, you'll be directed to MYOB Practice Online. A Welcome to AO/AE Live screen displays. Enter your practice name. By default, this is your company name as entered in MYOB AE or MYOB AO on your desktop. You would have set this up in Maintenance > Internal > Companies > Company Name. The first name in the list on the Maintenance - Companies page is used. If you would like to use a different practice name, simply edit the existing text. Click Finish. You'll now have access to MYOB Practice Online. You'll be logged in as the same user you were logged into MYOB AE or MYOB AO - your desktop version. UI Text Box |
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| You can access MYOB Practice Online at any time: - directly from your browser using ae.myob.com (if you have MYOB AE) or ao.myob.com (if you have MYOB AO). Bookmark the page for easy access in the future.
- by clicking Image Removed on the toolbar of your desktop version of MYOB AE or MYOB AO.
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Problems?Start by checking our FAQ and Troubleshooting contacts help topics. And feel free to Please contact MYOB Support on 1300 555 666 if you keep having issues. |