This section is only relevant if you’re an MYOB Partner and don't use MYOB AE/AO.  

We recently renamed the User management tab on the Settings page to Staff management. This name change is slowly rolling out to all users. If you have a User management tab, you can still follow these instructions, but some details might differ.

1. Click the drop-down arrow next to your name in the top right-hand corner and select Settings (if you're using the new navigation, click Settings in the side navigation bar).

2. In the Staff management tab, click Add staff.

3. Enter the email address of the person you want to give access to.

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   The email address must be associated with an MYOB account. If the staff member doesn’t have an MYOB account, they’ll need to sign up for one first by visiting https://my.myob.com

4. Click Add staff.
   

1. Click the drop-down arrow next to your name in the top right-hand corner and select Settings (if you're using the new navigation, click Settings in the side navigation bar).

2. In the Staff management tab, select the staff member you want to remove and then click Delete staff.

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   You can’t remove yourself as a staff member.

If a staff member’s name has changed, they will need to update their details by logging into my.MYOB and updating their name on the Contact details page. Their name will be updated automatically the next time they log into Practice Online.

When you add a staff member, the role assigned to them in my.MYOB (Administrator or General) will apply to Practice Online too. To edit their role, log in to my.MYOB and choose My Account > Maintain Users.

If a staff member doesn’t have access to an MYOB Essentials or AccountRight file that’s listed on the Accounting dashboard (or the Transaction processingpage), you’ll need to give them user access.

Follow the relevant instructions on the Request access to a client file help page.