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We've updated our designs in line with MYOB Practice. We've made improvements to:

  • automatically add the assigned agent and client for new activity statements
  • made it easier to find information in our new BAS forms
  • simplified the workflow to make it easier to create, manage and lodge activity statements online.
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titleWhere do I create or lodge new activity statements?

From October 2019, you’ll be able to log in as usual, see the upgraded BAS forms and use the new workflow to create and lodge activity statements.

In client view, select the client you wish to lodge a BAS for then click Create Compliance on the top right-hand corner and follow the on-screen prompts. 

 

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titleCan I access outstanding and lodged activity statements after the upgrade?

You'll find all your outstanding activity statements in the old system. This includes unlodged, in progress, in review and those awaiting signatures.

From within Compliance, click Back to the old system to access your outstanding activity statements.

To start a new activity statement, you'll need to create the form in the new system.

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titleDo I need to set up my agent again?

No, the upgrade will migrate your existing agent settings.

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titleCan I delete a BAS?

You can now delete In progress or In review activity statements from the Compliance listing (from the All Clients view or once you've selected the client). Find the BAS you’d like to delete in the list, click the ellipsis button and then select Delete.

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titleHow do I access my client's Assets register?

You can access Assets from either clicking Compliance or Transaction processing. Note: you can only access Assets in Compliance if you have a company tax return. Otherwise, you can access Assets through Transaction processing.

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titleHow do I lodge an FBT return?

You'll need to prepare and lodge an FBT returns in the old system. To go back to the old system, from Compliance, click Back to the old system.

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titleAre new activity statements going to be pre-filled with underlying ledger data?

No, but it will be pre-filled with information from the ATO.

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titleWhy does the status of my BAS say "Not Started" in the Transaction Processing page when I've already done work on it?

After the upgrade, Transaction Processing only shows the status for outstanding activity statements created in the new system. All activity statements created in the old system, will show as 'Not started'.

You can still view and complete your outstanding activity statements in the old system by clicking Back to the old system in the Compliance page.

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titleWhat are the new form statuses?

We've re-labelled some form statuses and added some new ones to help you closely track the progress of activity statements.

You can view these statuses from the Transaction Processing and Compliance pages:

StatusDescription
Not Started

On the Compliance page, this status indicates you've created a form for the client, but haven't entered any details.

On the Transaction processing page, Not started will also appear for upcoming forms that you haven’t started in MYOB Practice yet, or in progress forms in the old BAS system.

In progressYou've started, but haven't finished working on this form. It's not ready to be lodged or reviewed yet.
In review

You've filled in the form and you're ready for a colleague to check it over.

When you click the Send for review button, the status of the form changes to In review. The Send for Rework and Approve all buttons also appear on the top right of the page.

If there's any changes required, the reviewer can click Send for Rework to update the status back to In progress so the prepare preparer can update the form. If there's no changes, the reviewer can click Approve all to indicate the form is Ready for client review.

Ready for client review

The form has been approved by someone internally and is ready to be sent to the client.

Pending signatureYou’ve requested a signature from your client (electronic or manual), and are waiting for them to approve the form.
Processing lodgment We're currently sending the form to the ATO.
Non-lodgable 

You don't need to lodge these forms unless you're varying the ATO calculated installments.

Fail to lodgeThere was a problem getting your client's pre-fill data. Please contact MYOB support for assistance.
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titleDoes the new system work with Internet Explorer?

There are some known issues with Internet Explorer. We recommend you use a more compatible browser, such as Google Chrome, Edge or Mozilla Firefox.

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titleHow do I change the lodging agent for my client?

When you add your first compliance form for a client in the new BAS system, you'll still need to select an agent if you haven't already linked one yet. Then, when you select the agent, we'll automatically link them to that client for you.

You can change the agent at any time from your client's settings. See Link an agent for more info.

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titleWhere can I get more help?

Check out our range of helpful topics like:

Can't find what you're looking for? You can also ask questions on the MYOB Community Forum or contact our support team.