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We've updated our designs in line with MYOB Practice. We've made improvements to:
- automatically add the assigned agent and client for new activity statements
- made it easier to find information in our new BAS forms
- simplified the workflow to make it easier to create, manage and lodge activity statements online.
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From October 2019, you’ll be able to log in as usual, see the upgraded BAS forms and use the new workflow to create and lodge activity statements. In client view, select the client you wish to lodge a BAS for then click Create Compliance on the top right-hand corner and follow the on-screen prompts.
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The time required to perform the initial sync process varies based on the number of contacts, and the practice’s internet speed. A typical practice with a fast internet connection and less than 10,000 clients and contacts will complete the upload processing time in a handful of hours. However, larger practices (with 10s of thousands of contacts) can take a few days to complete the processing. Once the initial migration is complete, updates to the cloud are completed within a minute of changes within the desktop system. |
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When a desktop backup is run, this can interfere with the initial migration process due to the database being locked. The process will show as incomplete, and a restart will be required when the backup has been completed. This reset process is triggered by MYOB. |
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MYOB practice now enforces the client access permissions defined in the desktop. Nothing is required to enable this restriction as the desktop rules are completely enforced. Nb: this is a recent upgrade to MYOB practice, and was only rolled out in the last week. |
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You'll find all your outstanding activity statements in the old system. This includes unlodged, in progress, in review and those awaiting signatures. From within Compliance, click Back to the old system to access your outstanding activity statements. To start a new activity statement, you'll need to create the form in the new system. |
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It won’t affect their desktop data. Only contact information is synced. |
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No, the upgrade will migrate your existing agent settings. |
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You can now delete In progress or In review activity statements from the Compliance listing (from the All Clients view or once you've selected the client). Find the BAS you’d like to delete in the list, click the ellipsis button and then select Delete. |
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You can access Assets from either clicking Compliance or Transaction processing. Note: you can only access Assets in Compliance if you have a company tax return. Otherwise, you can access Assets through Transaction processing. |
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You'll need to prepare and lodge an FBT returns in the old system. To go back to the old system, from Compliance, click Back to the old system. |
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No, but it will be pre-filled with information from the ATO. |
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After the upgrade, Transaction Processing only shows the status for outstanding activity statements created in the new system. All activity statements created in the old system, will show as 'Not started'. You can still view and complete your outstanding activity statements in the old system by clicking Back to the old system in the Compliance page. |
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We've re-labelled some form statuses and added some new ones to help you closely track the progress of activity statements. You can view these statuses from the Transaction Processing and Compliance pages:
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There are some known issues with Internet Explorer. We recommend you use a more compatible browser, such as Google Chrome, Edge or Mozilla Firefox. |
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When you add your first compliance form for a client in the new BAS system, you'll still need to select an agent if you haven't already linked one yet. Then, when you select the agent, we'll automatically link them to that client for you. You can change the agent at any time from your client's settings. See Link an agent for more info. |
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Check out our range of helpful topics like:
Can't find what you're looking for? You can also ask questions on the MYOB Community Forum or contact our support team. |