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  1. Open your MYOB AE or MYOB AO software on your desktop. 

  2. Click Image Removed on the toolbar. A message displays letting you know that it may take some time to set up your online data.

  3. Click Yes. The Terms of Use display.

  4. Carefully read through the terms and conditions and then select the I agree with the above terms of use checkbox.

  5. Click OK.
    Once your online data has been set up, you'll be directed to MYOB Practice. A Welcome to AO/AE Live window displays.

  6. Enter your practice name.
    By default, this is your company name as entered in MYOB AE or MYOB AO on your desktop. You would have set this up in Maintenance > Internal > Companies > Company Name. The first name in the list on the Maintenance - Companies page is used. If you would like to use a different practice name, simply edit the existing text.

  7. Click Finish.

    You'll now have access to MYOB Practice. You'll be logged in as the same user you were logged into MYOB AE or MYOB AO - your desktop version.

If you're a partner

If you’re the primary contact for an MYOB account, you can access MYOB Practice right now by visiting https://partner.myob.com .

As the primary contact, you’ll also be the administrator, which means you can give others access to MYOB Practice if you want. Other users you invite will need to log in to https://partner.myob.com with their own MYOB accounts.

Setting up

Before starting to use MYOB Practice, there are some one-time setup tasks you'll need to do. This is at a practice level.

  • Practice information:
    • Payment profile
    • Portal
    • Corporate Admin (AU only)
    • ATO agent settings (AU only)
    • NZ??
  • Access Management
    • Staff
    • Roles and permissions
  • Practice defaults
    • Account grouping
    • Email notifications
    • Document profiles
    • Templates
  • Audit
    • Audit history.

Need help?

Start by checking our FAQ and Troubleshooting contacts help topics. Please contact MYOB Support if you keep having issues.

(New Zealand only) You can also take a tour that walks you through the basics of using and navigating MYOB Practice.

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If you don't use

MYOB

AE or MYOB AO in your practice, this information won't be relevant to you. See our Getting started for partners page instead.

MYOB Practice can be used on any computer or mobile device with access to the internet.

You can access MYOB Practice at any time:

  • directly from your browser by visiting partner.myob.com.
  • by clicking Image Modified on the toolbar of your MYOB AE/AO desktop software.
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To make sure that MYOB Practice displays and works correctly, use the latest versions of the following supported browsers:

  • Firefox
  • Google Chrome
  • Microsoft Edge
  • Safari.
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titleBefore you start
  • Make sure that you have set up MYOB Logins for each of your employees.

  • For MYOB AE clients only, if you're not using Document Manager with MYOB AE, make sure that you're using the Windows Explorer view for your Clients > Documents tab.

  • If you want to activate MYOB Practice at a later stage or only make it available to certain employees in your practice, see Restricting access for more info.

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pageAbout MYOB Practice

MYOB Practice home