Any digitally signed documents, originally published from Document Manager on your desktop are automatically saved in PDF format to Document Manager as a new version of the original document. The physical document remains in MYOB Practice Online and only a link exists on your desktop MYOB AE or MYOB AO to the online version of the file.
This will only occur for any documents that are digitally signed after you've installed the desktop release MYOB 2015.2 or later for Australian clients or MYOB 2015.3 or later for New Zealand clients.
Click on the document version. A icon in front of the document identifies it as a digitally signed document that's linked to the online version in MYOB Practice Online. Your document will be retrieved.
If you try to view a linked document that has been deleted from MYOB Practice Online, you'll get a message letting you know that the document has been deleted.
If you try to delete a task or document in MYOB Practice Online that has been linked to your desktop MYOB AE or MYOB AO, you'll permanently delete the document or task as well as permanently removing the linked digitally signed document version in your desktop Document Manager.
The original document version that was published remains untouched in Document Manager.
If you try to delete a version of the document in Document Manager that is linked to a digitally signed document in MYOB Practice Online, only the link to the online document will be removed. The digitally signed document will remain untouched in MYOB Practice Online.
You're able to create a new version from the digitally approved version which is linked to the one in MYOB Practice Online. A copy of the online document is downloaded to your desktop so that a new version can be created from it in Document Manager.
To download a copy of a digitally signed document:
Select Download from the Action button associated with the document on the Documents page of MYOB Practice Online. The document is downloaded in PDF format.
Save the document to your client's document directory.
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