Getting started

https://help.myob.com/wiki/x/DhqEAQ

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MYOB Accountants Enterprise Live and MYOB Accountants Office Live can be used on any computer or mobile device with access to the internet. Use one of the latest 2 versions of the following supported browsers:

Firefox
Google Chrome
Internet Explorer
Microsoft Edge
Safari

to ensure that MYOB Accountants Enterprise Live and MYOB Accountants Office Live displays and performs correctly. It would also be ideal if your browser has cookies and JavaScript enabled. See How to enable cookies and How to enable JavaScript if you need more info.

If you're using a mobile device, you can use one of the latest 2 versions of any mobile operating system.

Screen resolutions from (640px x 960px) to (2560px x 1440px) are supported.

Overview video

Check out this video for an overview on using MYOB Accountants Enterprise Live and MYOB Accountants Office Live.

Instructions

Step 1 - Prepare

Ensure that you have set up your practice for MYOB Logins.

If you have multiple databases, set up MYOB Logins for each database.

For Australian MYOB AE clients, see Setting up MYOB Logins for your practice for more info.
For Australian MYOB AO clients, see Setting up MYOB Logins for your practice for more info.
For New Zealand MYOB AE clients, see Setting up MYOB Logins for your practice for more info.
For New Zealand MYOB AO clients, see Setting up MYOB Logins for your practice for more info.
For MYOB AE clients only, if you're not using Document Manager with MYOB AE, make sure that you're using the Windows Explorer view for your Clients > Documents tab.
For Australian MYOB AE clients, see Document views for more info.
For New Zealand MYOB AE clients, see Document views for more info.
Install the following software:
For Australian MYOB AE clients - MYOB AE 2015.2 (which includes Practice Manager 5.4.12 and Document Manager 4.0.13)
For Australian MYOB AO clients - MYOB AO 2015.2 (which includes Practice Manager 5.4.12 and Document Manager 4.0.13)
For New Zealand MYOB AE clients - MYOB AE 5.4.12 and Document Manager 4.0.13
For New Zealand MYOB AO clients - MYOB AO 2015.3 (which includes Practice Manager 5.4.12 and Document Manager 4.0.13).
See the instructions in the relevant Installation / Upgrade Guides for details.

Step 2 - Set up MYOB AE/AO Live including MYOB Portal

Open your MYOB AE or MYOB AO software on your desktop.

If you want to activate MYOB Accountants Enterprise Live or MYOB Accountants Office Live at a later stage or only make it available to certain employees in your practice, see Restricting access for more info. This should be done before the next step.
Click on the toolbar.
A message displays letting you know that it may take same time to set up your online data.
Click Yes.
The Terms of Use display.