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The contacts you've set up in your MYOB AE/AO desktop software will appear in the Clients list in MYOB Practice Online. You can't edit the client details in Practice Online, but any changes you make in your practice desktop software will sync automatically, so you're always viewing the most up to date information.

If you have a new client, or want to link an MYOB Essentials or AccountRight business to a client who doesn't appear in MYOB Practice Online, you'll need to create the contact in your MYOB AE/AO desktop software first.

If your MYOB AE/AO clients aren't appearing in MYOB Practice Online, check that contact migration is turned on.

Related topics

Clients and portals

About your client portals

Create your client portals

Edit a client portal

Delete a client portal

What can I do?