Just these help pages, not phone support or the product itself
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Australia only
When you add a tax agent, a Software ID will display. You'll need this number to authorise MYOB to transmit lodgments to the ATO for the new agent.
If you've forgotten the Software ID, you can get a new one by going to the Tax settings page, clicking the [...] icon next to the agent and choosing Show ID.
Note that this ID changes every time you show it. if you select this option after you have authorised MYOB, you will need to reauthorise MYOB by phone or online.
You can authorise MYOB in two ways: by phone, or online using the ATO's Access Manager.
For help authorising by phone or online, see the ATO's help page.