No. Tax Returns don't come over in the upgrade. You can choose to either file them through AO e-file (prior to 31 March 2021) or rekey into MYOB Practice Tax and file directly through there.

No. You’ll still be able to view historical tax manager data and tax returns on the desktop.

No

If the MYOB contact sync is activated, any changes to clients and contacts in AO/AE will flow through to MYOB Practice, so they should always be in sync. However, once you’ve upgraded to MYOB Practice Tax, any changes to a client’s tax settings should be made in MYOB Practice. There shouldn’t be any need to update tax settings in AO/AE desktop once you’re using MYOB Practice Tax.

See Sync your contacts.

This is on the roadmap planned for the end of 2020 to early 2021. Initially the pre-filling of salaries & wages from IR, followed by the pre-filling of interest and dividends from IR. Ultimately, the practice will have 70% of the data pre-filled from online client accounting.

We are investigating this currently. At this point the plan is to be able populate it from client accounting workpapers

The tax statement (tax summary) produced by MYOB Practice Tax includes more detail than the tax summaries produced in AE/AO Tax, and will always include a place for the client to sign. It's designed for ease of viewing from the client's point of view.

The length of the tax summary also depend on your client’s details, as some tax statements can fit all the contents in a single page, but others who have income, deductions or many values other categories may overflow to the next page.

The tax statement is currently not customisable. However, in Q1 2021 we're aiming to give you the ability to edit the footer of the tax summary templates

Tax returns are not customisable.

You can prepare tax returns for 2019 and prior years in AE/AO on the desktop, but you’ll need to file them manually with Inland Revenue.

Yes, as MYOB Practice Tax is online, browser-based. You will be able to drag each tab onto your desired screen to view and enter data.

We are aiming to send communication to practices in the next fortnight around how GST filing will be managed online.

No, you can download a PDF of the tax return and e-mail it to your client.

When you receive the client's signature and approval, you would simply click the Client approved & signed button in the tax return. This will update the tax return status to Ready to file.

 Documents sent via the client portal can be digitally signed by clients without having to print them.

When the client approves the document, it then comes back into MYOB Practice as the signed version. If you are running MYOB Document Manager, the signed/approved version is uploaded into Document Manager automatically.

There are multiple ways to do this.

For example, if you want to send financial statements with the tax return when you send the tax return via the portal, you would need to download, then drag and drop into the portal pop up (that already has the Tax return attached).

Yes, you can reconcile multiple transactions all at once.

You can also select multiple transactions, of different types and reconcile them together.

From the ‘All Clients’ view, initially you will only be able to see if there is an alert/outstanding from IR. You cannot filter by alert type, though you can sort by all customers with alerts.

• Data reconciliation
  Currently all tax clients with 1 or more unreconciled MYOB or IR transactions are automatically sorted to the top of the list with a warning icon. However, in Q1 2020, we plan to release filter on the alerts, so you can filter on tax type, year and transaction type.
• Tax notices
  Currently notices have no alerts, but you can use the existing filter to understand which notices are outstanding (i.e. need your action) or are overdue by filtering by due dates and statuses.
  In Q1 2020, we plan to release alerts and filtering. The range of alerts are overdue, tax pooling, ratio/AIM, nil balance. The range of filters are partner, manager, staff, nil balance, delivery method.

This functionality has been requested multiple times and is now in the development roadmap to be implemented in a future release. However, you can add attachments to any transaction. Some users are planning to add notes as attachments.

We'll automatically reconcile transactions where MYOB transactions and IRD transactions are:

• a similar amount (within $0.05 of each other).
• the transactions are dated within 7 days of each other.
• they have the same transaction type.

For example, the following transactions will be automatically reconciled:

This time frame was set after going to market and getting feedback. The dates can't be too far apart, or the risk would be that unrelated transactions for the same amount could be incorrectly auto reconciled and that would cause more issues. However, once Practices are using MYOB Practice tax, feedback will be taken on board and if enough Practices request that the date parameter is widened, we will widen it.

There are 3 ways to view missed payments:

1. By downloading a Missed payments report from the All clients > Tax notices page.
2. By filtering the All clients > Tax notices page.
3. From the Data reconciliation

Not yet, but we aim to have this feature available in the first quarter of 2021.

You won't be able to customise tax notices at this stage.

Student loan repayments are planned to be released in Q1 2021. As an interim solution, in Q4 we are planning to release SLS tax type transactions to be available in Data reconciliation. In this view IRD sends through SLS assessment transactions with owed SLS repayment amounts. These amounts can be added to the provisional tax notices as voluntary amounts.