Just these help pages, not phone support or the product itself
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Do not delete this page - MYOB Practice navigates to it from within the product
ALSO Do not change the page title, OR
the title of expandable: 'To change a client's email address in AE/AO'
New Zealand only
Update – 19 July: We're investigating an issue where there's sometimes an error when saving compliance settings for new clients. Learn more.
Before you can prepare a tax return, tax notice or reconcile data for a client, you need to configure their compliance settings.
If you've upgraded from Tax in MYOB AE/AO, then we've imported your client's tax settings into MYOB Practice. Settings you change here will apply to MYOB Practice only.
A client must be a Tax client to prepare tax notices and retrieve Inland Revenue data for them.
Year-based compliance details
The Agency, Return required and Extension in the Year-based compliance details section roll over from the previous tax year. The other year-based options will reset to the default. It's a good idea to check all compliance settings before you start a tax year.
You can also use the Compliance settings to check a client's IRD number. To view the IRD number in the Compliance settings page, select a client on your client sidebar, and click the Settings icon () on the top right of the page.
There are also a couple of other ways that you can check IRD numbers.