Getting help

https://help.myob.com/wiki/x/Zx7lBQ

Close

How satisfied are you with our online help?*

Just these help pages, not phone support or the product itself

0

1

2

3

4

5

Very dissatisfied

Very satisfied

Why did you give this rating?

It's hard to find information

Instructions are hard to follow

Content isn't detailed enough

It doesn't fix my software problems

Anything else you want to tell us about the help?

Click the Help button () in the left menu bar to display help and support options.

The help and support options let you access a range of information.

Menu option	Description
Help for this page	Get information about the page you're on, including step-by-step instructions and videos.
Take the tour New Zealand only	Display messages in MYOB Practice that walk you through the basics of using and navigating MYOB Practice. To use the Take the tour option Click Take the tour. The Get Started button is displayed on the bottom left of the page. Don't see the Get Started button when you click Take the tour? Try disabling your browser's ad blocker. Click Get Started to see your options: Click an option to walk through the basics of using and navigating MYOB Practice. To hide the options, click the down arrow () icon. To hide the Get Started button, click Show me later. You can always select Take the tour to show the Get Started button again.
What's new	Stay up-to-date on the latest features in MYOB Practice.
What's coming	Australia only – See what tax features we'll be adding to MYOB Practice over the coming months.
Log a support call	Use this option lets you submit the Support request form. Once you've completed the support request, you'll get a confirmation email, and we'll get back to you with a response as soon as we can. Selecting the right option from the Product drop-down If you're an MYOB partner, select Online Partner/Connected Accounting from the Product drop-down if you're looking for support with: your client's products partner and practice billing queries client subscription cancellation moving a client file to client pays. If you're looking for support with an area of MYOB Practice, select one of the following from the Product drop-down: Client Accounting Practice Manager Document Manager AU Tax NZ Tax Corporate Compliance/Corporate Admin.
Live chat	Use Live Chat for Partner support only. MYOB Practice support via Live Chat is currently not available. Access to Live Chat from our Contact Us page.
Community forum	Ask questions on the MYOB Community Forum or get involved in product discussions.
FAQ	Access frequently asked questions relating to system configuration, two-factor authentication and other common queries.

In this section

Page tree

Was this information helpful?

Why not?

How would you improve this page?

Thanks! Anything you'd like to add?

Get started

Clients

Client files

Tasks

Documents

Tax