Just these help pages, not phone support or the product itself
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Australia only, for partners who don't use MYOB AE/AO in their practice
If you've linked a client to their MYOB Essentials or AccountRight file, you can see which activity statements are coming up for the client and their lodgement status on the Transaction processing page.
You need to have entered the client's ABN and branch number for this information to appear, and those details must match what's listed in your ATO agent portal.
If you prepare activity statements for more than one branch, you might see the Multiple status appear in the Activity Statements columns on the Transaction processing page. This means we've received ATO activity statement information for multiple branches but can't match them to the client because their branch number is missing in their record. You will need to enter a branch number before you can see their activity statement details on the Transaction processing page.