Click Tasks in the sidebar (if you're using the new navigation, click Tasks in the top menu bar). On the Tasks page you can create tasks, and view open and completed tasks that were created in MYOB PracticeOnline, Accountants Office or Accountants Enterprise.
Click Create Tasktask.
Select the client. Only clients who you’ve already set up a portal for appear in the list.
Select the full-access users that you want to assign the task to. These users are part of the client’s portal setup. If the user you want to assign the task to doesn’t appear you’ll need to cancel the task and create them first.
You can assign the task to a contributor as well, such as the client’s bookkeeper. If the contributor isn’t listed, you can add them now by clicking Add other contributors.
Select who in your practice should appear to be the sender of the task to the client.
Image Modified If you didn’t specify a default 'Send as' user in the client’s portal settings, your name will be selected by default. If you need to change the selected person, click the X and select a practice user. That way the client will address the correct practice user when replying to the task.
Select who in your practice needs to be notified when a client adds a comment to the task, or approves a document attached to the task.
Image Modified If you didn’t specify a default practice user in the client’s portal settings, your name will appear here. You can include other users who should be notified for any activity by clicking Add someone to notify. You should include the task sender (the person selected in the Send as section) as a minimum.
Give the task a title. This title will be the subject of the email that is sent to the users. It will also be the task title displayed on your Tasks page and the Tasks page in your client’s portal.
Enter a description. This will be the body of the email the users receive. Give them more details concerning the task.
Click Choose File or Browse to attach a document Drag one or more files into the Files box to attach documents relevant to the task that you want to share with the users. The maximum file size for a document that you can attach to a task is 18MB, or click browse for files to find files on your computer.
Enter or select the due date for the task to be completed. Enter a date in dd/mm/yyyy format or click the calendar icon Image Modifiedto select a due date.
Click Create task. A task is created on your Tasks > Opentaskspage and on the client's Tasks > Open tasks portal page. An email is sent to the users and collaborators you selected, letting them know that you've assigned them a task.
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You can also create a general task for one or more clients straight from the Accounting dashboardTransaction processing page. See the procedure below for step-by-step instructions.
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Creating a task for multiple clients
It's easy to You can create a "'bulk task" ' from the Accounting dashboard Transaction processing page when you want to send several clients a generic checklist of information and documents you'll need for their next tax return.The task will be assigned to all "full access users"
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When you create a task from the Transaction processing page:
the default "Send as" and "Notify list" options selected in each client's portal will be applied. You can choose others in your practice to notify by clicking Add someone to notify.
In the Create tasksGeneral Task page that appears, enter a Task nameTitle. This will be the subject of the email that is sent to your clients. It will also be the title that appears on your Tasks page and the Tasks page in your clients' portals. Image Removed
Enter a Description. This will be the body of the email to your clients giving them more details concerning the task.
Add any supporting documents relevant to the task.
Enter or select the Due date for the general task to be completed. Enter a date in dd/mm/yyyy format or click the calendar Image Modifiedicon to select a due date for the general task to be completed.
Attach any supporting documents relevant to the task by clicking Add attachment.
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The maximum file size for a document that you can attach to a task is 18MB.
Click Create taskClick Generate. An email will be sent to your clients letting them know that you've assigned them a task. The task will also appear on your Tasks >Open tasks page and your clients can view it in their portal's Tasks > Open Tasks page.
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Note that when you create a task from the Accounting dashboard, the default "Send as" and "Notify list" options selected in each client's portal will be applied.