Any documents that you've published or have been approved by your clients, can remain in MYOB Practice Online. To save the documents to your desktop: | UI Expand |
|---|
| title | If you have Document Manager |
|---|
| Any digitally signed documents, originally published from Document Manager on your desktop are automatically saved in PDF format to Document Manager as a new version of the original document. The physical document remains in MYOB Practice Online and only a link exists on your desktop MYOB AE or MYOB AO to the online version of the file. | UI Text Box |
|---|
| This will only occur for any documents that are digitally signed after you've installed the desktop release MYOB 2015.2 or later for Australian clients or MYOB 2015.3 or later for New Zealand clients. |
| UI Expand |
|---|
| title | Viewing a digitally signed document within Document Manager |
|---|
| Click on the document version. A  Image Removed icon in front of the document identifies it as a digitally signed document that's linked to the online version in MYOB Practice Online. Your document will be retrieved. If you try to view a linked document that has been deleted from MYOB Practice Online, you'll get a message letting you know that the document has been deleted. |
| UI Expand |
|---|
| title | Deleting a task or document from MYOB Practice Online that is linked to a Document Manager file |
|---|
| If you try to delete a task or document in MYOB Practice Online that has been linked to your desktop MYOB AE or MYOB AO, you'll permanently delete the document or task as well as permanently removing the linked digitally signed document version in your desktop Document Manager. The original document version that was published remains untouched in Document Manager. |
| UI Expand |
|---|
| title | Deleting a digitally signed document in Document Manager |
|---|
| If you try to delete a version of the document in Document Manager that is linked to a digitally signed document in MYOB Practice Online, only the link to the online document will be removed. The digitally signed document will remain untouched in MYOB Practice Online. |
| UI Expand |
|---|
| title | Creating a new version from an online linked document |
|---|
| You're able to create a new version from the digitally approved version which is linked to the one in MYOB Practice Online. A copy of the online document is downloaded to your desktop so that a new version can be created from it in Document Manager. |
|
| UI Expand |
|---|
| title | If you don't have Document Manager |
|---|
| To download a copy of a digitally signed document: Select Download from the Action button associated with the document on the Documents page of MYOB Practice Online. The document is downloaded in PDF format.Save the document to your client's document directory| HTML |
|---|
<span data-swiftype-index="true"> |
After you’ve published a document to a client portal there are several places you can access the document from. In MYOB PracticeThis information only applies if you have MYOB Practice without MYOB AE/AO. See Uploading and working with documents within MYOB Practice. Document ManagerThis information only applies if you have both MYOB Practice and MYOB AE/AO with Document Manager. If you have Document Manager, you’ll see an icon next to the documents you have published in the Clients > Documents tab and in the Versioning page of Document Manager. You can also access digitally signed documents from Document Manager. While the signed document is saved in MYOB Practice, you can click a Image Added link in Document Manager that will open the signed file for you. If you delete a signed document from Document Manager, the link to the online document stored in MYOB Practice will be removed, but the digitally signed document will remain in MYOB Practice. If you want to delete it from MYOB Practice, delete the document in any associated task and then delete the document from MYOB Practice. Client > Documents tabThis information only applies if you have both MYOB Practice and MYOB AE/AO without Document Manager. If you don’t have Document Manager, and you’re publishing documents from the Clients > Documents tab in MYOB AE/AO, there’s no visual indicator to let you know which documents you have published to the portal. If you want to store a copy of a digitally signed document in your desktop software, you need to download it from MYOB Practice: Go to the Documents page in MYOB Practice. Click the Action button for the document and choose Download. The document is downloaded in PDF format Add the document to the client’s Documents tab in MYOB AE/AO.
| 
Yes
No
Thanks for your feedback.