If the 'Multiple' status appears on the Transaction processing page
If you prepare activity statements for more than one branch, you might see the Multiple status appear in the Activity Statements columns on the Transaction processing page.
This means we've received ATO activity statement information for multiple branches but can't match them to the client because their branch number is missing in their record.
You will need to enter a branch number before you can see their activity statement details on the Transaction processing page.