To prepare for this upgrade, ensure you Sync your contacts online by October 2019. Once your contacts are synced, you're ready to become part of the new experience. We'll start the process of upgrading you to the new system in October. Any outstanding activity statements will be available in the old system. 

Step by step instructions can be found on the Sync your contacts page. 

All outstanding activity statements including unlodged, in progress, in review and those awaiting signatures can be accessed and lodged in the old system. Tip: Look out for the banner alert to be directed to your outstanding activity statements. <screenshot to be added>

If you're viewing activity statements through Transaction Processing, you may notice the number of 'In Progress' BAS might not match. During the upgrade transition, Transaction Processing will only reflect the outstanding activity statements lodged in the new system. You can access the rest of your outstanding activity statements in the old system (see: 'Can I access outstanding and lodged activity statements after the upgrade?').

From October 2019, you can create and lodge new activity statements instantly. Simply log in as usual and the upgraded BAS forms and workflow will be available to use. Click 'Create Compliance' on the top right-hand corner and follow the on-screen prompts. 

No. Your existing agent settings will be migrated along with the upgrade. 

There should be no downtime as the upgrade will happen in the background. Our team will be monitoring the upgrade closely to ensure the process is as smooth as possible. 

Can't see anything new? Contact support for further assistance. <NOTE: Kim to follow up cache with Lisa>

You can join our Beta program and be one of the first to try new features. Send us your expression of interest through the form and help us improve our product with your feedback. Note: Sync your contacts to take part in the Beta programs.