1. Make sure you've activated the contact sync. This lets you access your client data online and is a requirement for upgrading to MYOB Practice Tax. The best time to activate contact sync is at the end of the day or week as it can take some time to move your contacts online. See Sync your contacts for more information.
2. Ensure your practice and client's tax settings are up to date, as these settings will be moved online when you upgrade.
3. Keep your AE/AO Tax Manager data reconciliation up to date.
4. Speak to your account manager about the best time to upgrade for your practice

We've re-imagined the workflow, so it might be different to what you're used to in AE/AO Tax.

For example:

• the review and approval process is now visible, so you can track the progress of tax returns and tax notices.
• MYOB Practice Tax is integrated with the client portal, so you can send tax returns or tax statements via the portal, directly through MYOB Practice Tax.
• All unreconciled and reconciled MYOB, IR transactions are found in the one screen.
• When preparing provisional and terminal tax notices, the tax, UOMI and voluntary calculations are all found in the one screen.

We have free, online, self-serve training modules available in MYOB Academy.

However, if you want a training experience tailored for you and your team, we have consultant-lead training services available at a cost.

We recommend completing the training courses in MYOB Academy first to identify the type of content and training you'd like our consultants to focus on, so we can adapt to the change and accommodate the learning style of your team.

Speak to your account Manager about training options.

Costs will be established depending on the depth of training the team in the practice require.

You'll need to upgrade to MYOB Practice Tax to continue to prepare and file tax returns after 31 March 2020.

Other benefits of upgrading to MYOB Practice Tax include:

• full screen real-estate for easier navigation
• more flexibility in how you reconcile transactions
• browser-based, so you can work anywhere at any time
• the client Data reconciliation view shows all unreconciled and reconciled IR and MYOB transactions.

There's also no need to take backups of your database as MYOB Practice Tax is online.

No. You’ll still be able to view historical tax manager data and tax returns on the desktop.

The upgrade is self-serve, so you can and should upgrade at a time that suits your practice.

There's no cost to upgrade to MYOB Practice Tax.

Our data storage & privacy procedures for MYOB Practice, conform with the current NZ Privacy Act. We're ISO 27001 certified, which is an internationally recognised standard on how to manage information security. We've undergone an independent audit to achieve this certification to ensure the security of our customers data.

Not at the moment, but this is planned for a future release. We're aiming to pre-fill salaries & wages from Inland Revenue, followed by the pre-filling of interest and dividends from IR. As each of these integrations are built and tested, they'll be released. Our plan is to release new features fortnightly, so you'll notice MYOB Practice tax getting more and more functionality over time.

We're also investigating the ability to pre-populate IR10 from general ledgers. When Client Accounting is 100% online, there will be much more pre-population from your ledger and workpapers into tax. Ultimately, we want the practice to have 70% of the data pre-filled from online client accounting.

The tax statement is currently not customisable. However, we're aiming to give you the ability to edit the footer of the tax statement templates in the future.

Tax returns are not customisable.

You can prepare tax returns for 2019 and prior years in AE/AO on the desktop, but you’ll need to file them via myIR.

 Documents sent via the client portal can be digitally signed by clients without having to print them.

When the client approves the document, it then comes back into MYOB Practice as the signed version. If you are running MYOB Document Manager, the signed/approved version is uploaded into Document Manager automatically.

There are multiple ways to do this.

For example, if you want to send financial statements with the tax return when you send the tax return via the portal, you would need to download, then drag and drop into the portal pop up (that already has the Tax return attached).

• Data reconciliation
  From the Data reconciliation, All clients view, initially you'll only be able to see alerts for clients with unreconciled IR or MYOB transactions. These tax clients with alerts will automatically be sorted to the top of the list. You can't filter by alert type.

• Tax notices
  Currently notices have no alerts, but it's coming soon. For now, you can use the existing filter to understand which notices are outstanding (i.e. need your action) or are overdue by filtering by due dates and statuses.

This functionality has been requested multiple times and is now in the development roadmap to be implemented in a future release. However, you can add attachments to any transaction. Some users are planning to add notes as attachments.

We'll automatically reconcile transactions where MYOB transactions and IRD transactions are:

• a similar amount (within $0.05 of each other).
• the transactions are dated within 7 days of each other.
• they have the same transaction type.

For example, the following transactions will be automatically reconciled:

This 7-day timeframe was chosen based on user feedback. The date between transactions can't be too far apart to reduce the risk of transactions for the same amount being incorrectly reconciled. 

This 7-day timeframe was chosen based on user feedback. The date between transactions can't be too far apart to reduce the risk of transactions for the same amount being incorrectly reconciled.

Not yet, but we aim to have this feature available in the first quarter of 2021.

You won't be able to customise tax notices at this stage.

There are 3 ways to view missed payments:

1. By downloading a Missed payments report from the All clients > Tax notices page.
2. By filtering the All clients > Tax notices page for tax notices with a status of Outstanding, and selecting today's date in the From date filter.
3. By reviewing clients with unreconciled transactions in All clients > Data reconciliation.