Known issues in MYOB Practice tax - AU

https://help.myob.com/wiki/x/rQFKBQ

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This page covers software issues. For validation errors, see Validation errors in Practice Tax (AU).

You can't move a 2022 tax return from AE/AO to MYOB Practice tax. For 2022, create a new return in MYOB Practice. See Adding a tax return in MYOB Practice.

Issue	Description	Fix	Support ref
Rollover from desktop to online	When moving a tax return from desktop to online, some of the fields do not rollover: D4: Work related self education expenses : Work-related self education expenses workpaper is created. D10 Cost of managing tax affairs P6: Business ABN P5 Business name. P6: Business address of main business	While we're working on this, enter the data manually.	-
Tax 2021 - No access to the income details schedule from the label	We've temporarily removed related schedules and workpapers link from the tax return labels that open the income details schedule.	While we work to resolve this issue, use the navigation bar on the right and select the Income details schedule from the Tax workpapers and schedules drop-down.
Tax 2021 - Error during ATO pre-fill	In a 2021 tax return, during a ATO prefill you'll see the error - We've encountered an error. If the issue persists, contact MYOB support and provide the following: Compliance ID..	While we're working to fix this issue, contact support so we can help you resolve the issue.
More than one distribution received workpaper	The Distribution Received schedule is currently limited to one distribution received from either a trust or partnership or managed fund.	While we work to resolve this limitation, if this taxpayer has more than one distribution received, you'll need to complete the return in the Desktop version.	01081100
SAPTO offset not showing separately in the estimate.	When there is a SAPTO offset in the tax return, it shows in the total of Non refundable tax offset and not separately in the estimate.	We've logged this as an enhancement request. FIXED	00798427
ATO rejections
Return rejected when there are only government payments or allowances entered.	If you have a return with only govt payments or govt allowances income, and no other income like salary and wages, you'll see a rejection from the ATO.	We're working on a fix. As a workaround, enter an ABN in Item 1- Salary and wages. Remove the ABN Validate and lodge.	01081127

Page last updated: 19 August 2022

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