Just these help pages, not phone support or the product itself
0
1
2
3
4
5
Very dissatisfied
Very satisfied
Why did you give this rating?
Anything else you want to tell us about the help?
Do not delete this page - MYOB Practice navigates to it from within the product
If you select Subscribe to ATO reports, you'll receive a daily activity statement download in MYOB Practice. This means any other software you've been using to download ATO data won't work any more, since the ATO allows only one activity statement download each day.
This option will automatically create daily activity statement obligations for your agents, using data from the ATO. Agents can also continue manually creating an activity statement.
If you use other software to download data from the ATO, the Subscribe to ATO reports option will stop the other software from getting the data. The ATO allows one activity statement download each day, and the data will be sent to MYOB Practice instead of other software.
We use ABN, TFN & branch code details in the ASLRPT report to link to MYOB Practice. Make sure your client details are correct so the client links correctly.
The reports run daily at 2:00 am. This is for every agent you've selected Subscribe to ATO reports on the Agent settings page.
You can't change the scheduled time. If you don't want to receive activity statement obligations at the next scheduled time, deselect Subscribe to ATO reports in the Agent settings page.
For a client with multiple branch codes, we'll link all the obligations to that client.
If you don't use AE/AO and have separate client records for each of the branches, we'll link the obligations to the appropriate client based on the branch codes.
If the obligation in MYOB Practice has a Not Started status, we'll automatically delete the obligation in the next scheduled run. If the obligation has an In progress status, delete it manually.