I'm an Accountants Enterprise/Accountants Office (AE/AO) user
You can't create or edit contact and client details directly in MYOB Practice.
The contacts from your MYOB AE/AO desktop software will appear automatically in the Contact list in MYOB Practice. These details can be phone number, address, family group, associations, etc.
Make changes in AE/AO and it will automatically sync with MYOB Practice.
(NZ only) Once you've got your clients in MYOB Practice, you need to set up their tax-related Compliance settings. If later on you need to change these tax-related settings, you can update them directly in the MYOB Practice Compliance settings.
I'm a Partner program member
When you take on a new client, you can create a client record for them in MYOB Practice, so their information and file details are all within easy reach. The database consists of clients and contacts, all of whom have some level of interaction with your practice.
You need to be an MYOB Administrator to create clients, but any staff in your practice can create contacts.
Go to the Contacts tab > Contacts list.
On the right side, click the green Create button and select Contact in the drop-down.
In the Create contact window, under Contact type, select:
General to create a general contact
Client to create a client.
Complete all the details.
Make sure to enter a Client code if you are creating a client. This will be helpful if you have clients with similar or identical names. You can search for a client by name or code in most lists.
Click Create. After creating the client or contact, you can click the email address to create a new email with your device’s default mail application. If you’re accessing the client’s details from a phone, or have software such as Skype on your PC, you can click the phone number to quickly make a call.
If the client’s AccountRight or MYOB Essentials file is listed on the Transaction processing page, you can now link this client to their file. Learn more.
You can also add a client from the Transaction processing page. Click Link/Create client for a file and in the dialog that appears, click create a client. Some of the client's details will be prefilled using information contained in the MYOB Essentials or AccountRight file.