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A gift voucher /or certificate is a piece of paper or electronic card loaded with a value that is 's later exchanged for goods or services.

When you sell a gift voucher to a customer, the customer is holding an asset of your business until it is redeemedthe voucher is redeemed. So when you record the purchase of sale of a gift voucher in AccountRight, it needs to be recorded as a liability in an posted to an Unclaimed Gift Certificate account you'll create.

When the customer returns and pays with the redeems the voucher, all you need to do is create and close a sales invoice that reduces that liability account by the voucher amount. an invoice and pay for it using the funds from the Unclaimed Gift Certificate account.

This way, you can easily track the value of outstanding gift vouchers or write-off any that remain unredeemed.

OK, let's take you through the details.

 

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title1. Create your Unclaimed Gift Voucher account

You'll first want to setup create a liability account where which you'll record the sales of your unredeemed gift vouchersuse to allocate the value of gift voucher sales.

The steps are the same as if you're creating any other new account, but there are a few things to keep in mind for this one:

  • This will be a liability account classification
  • The account type Account Type will be Credit Card
  • Name the account something that suits your list. In our example, we chose Unclaimed Gift Vouchers

     
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title2. Record the sale of a gift card

When the you sell a gift voucher is sold, you'll record it , record it using a Receive Money transaction. This lets you allocate the funds to the Unclaimed Gift Voucher Vouchers account created in Step 1. This will create a credit to that liability account, and a deposit to your checque account.

Go to the Bankingcommand centre and click Receive Money.

earlier.

  • Select the Deposit to Account option
, then click the adjacent Account field's drop down arrod and select your cheque
  • and choose your applicable business bank account.
  • Enter the date and other transaction details.
  • In the Acct#
    • In the Acct No. field, select the Unclaimed Gift Voucher
    liability
    • account
    you created in Step 1
    • .
    • In the Amount field, enter the gift voucher amount.
    • Enter the N-T tax

    code 
    • /GST code.

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      typenote

      There is no GST payable

    to
    • on the sale of a gift voucher, because no goods or services have been supplied yet. The GST is only recorded when the gift voucher has been redeemed.

  • Click Record.
  •  Here's our example for a $100 gift voucher:

    Image Added

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    title3. Redeem the gift voucher

    When a customer pays with the redeems their gift voucher, it'll be recorded in AccountRight by first creating a sales invoice (with GST) for your cheque account, and then closing the invoice to reduce the balance of the Unclaimed Gift Certificate liability account.

    Create a sales invoice

    First, you'll create a sales invoice to record the redeemed gift voucher. For more information on creating an invoice, see our page Enter an invoice, quote or order.

    There are a few things to keep in mind for this particular invoice:

    The layout should be Service or Miscellaneous. Please note

    s recorded as an invoice (because the customer is buying something), then the invoice is paid for using funds from the Unclaimed Gift Certificate account.

    1. Create an invoice for the sale.
      • Use the Service or Miscellaneous layout. Note that Miscellaneous layouts can't be printed.
  • Now that the gift certificate has been redeemed, you need to add the relevant GST code in the Tax field
  • Close the invoice and record the redemption

    To finish the redemption process, all you need to do is close the invoice in the Receive Payments window. For more information on how to receive payments, see our page Receiving payments.

    For this payment, you'll want to select
      • Specify the applicable tax/GST code based on what's being sold.
      Here's our example invoice where a $100 gift voucher is being redeemed:
      Image Added 
    1. Record the invoice.
    2. Receive payment for the invoice to close it.
      • Select the Deposit to Account option
    , select
      • and select the Unclaimed Gift Voucher
    liability
      • account.

    Image Removed

    After filling out the rest of the transaction details, including the voucher amount, click Record. Your liability account will now be
      • Specify the gift voucher value in the Amount field.
      • Apply this amount to the open invoice.
      Here's our example:
      Image Added
    1. Record the payment.

    The gift voucher is redeemed and the Unclaimed Gift Certificate account balance is reduced by the voucher amount, and the redemption is recorded.

    HTML
    <h2><i class="fa fa-comments"></i>&nbsp;&nbsp;FAQs</h2><br>
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    titleHow do I determined the value of unclaimed gift vouchers?

    To determine the value of unclaimed gift vouchers, you'll need to determine the balance of the Unclaimed Gift Vouchers liability account. The Find transactions window is the quickest way of finding this balanceRunning the Accounts List (Summary) report is the quickest way to do this (Reports > Index to Reports > Accounts > Accounts List (Summary)).

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    titleHow do I write-off unredeemed gift vouchers?

    You can write-off unredeemed gift vouchers by using Unredeemed gift vouchers represent income, so they can be written off using a Receive Money Transactiontransaction. 

    For this transaction, you'll select :

    • Select the Deposit to Account
    option, then
    • option then select the Unclaimed Gift Voucher liability account
    and the relevant GST tax code.Note that unredeemed gift vouchers represent income, so the value needs to be placed in an
    • .
    • In the Amount Received, enter the value of the gift voucher being written off.
    • In the Acct No. field, select the relevant income account. If you want to track unredeemed gift vouchers seperately, you can create an income account for this purpose.
    • Specify the relevant tax/GST code. Check with your accounting advisor if you're not sure which code to use.

     Recording this transaction will reduce the balance of the Unclaimed Gift Vouchers liability account and credit the balance of the chosen income account.

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    titleRelated topics
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    Set up accounts

    Accounts list

    Receive money

    Setting up tax codes (Australia)

    Banking

    Enter an invoice, quote or order

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