Email address not showing when emailing supplier remittance advices?

There were some issues with the theremittance feature in AccountRight 2015.4. These were fixed in the 2015.4.1 update. Ensure that you install the update when prompted in your software.

Learn more about sending emails from AccountRight.

1. Click the command centre function for the forms you want to send. For example, if you want to send sales invoices, go to the Sales command centre and click Print/Email Invoices.
2. Depending on the type of form you are sending, you have the option to print or email. Click the To Be Printed or To Be Emailed tab, depending on how you want to send the forms.
   
3. If the field is available for the form you are sending, make a selection in the [...] Type field. For example, if you want to send item invoices, select Item.
4. If you want to view the details of a transaction, click the zoom arrow ( ) next to it.

5. If you want to change the form stationery or filter the list of forms, click Advanced Filters. For more information, see Advanced batch filters.

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   Can't find a transaction? It might have already been sent. Click Advanced Filters and deselect the option Unprinted or Unsent [...] Only.

6. Click in the select column ( ) next to a transaction you want to send. If you want to send all the transactions, click the icon in the heading of the select column.

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   Hiding transactions If there’s a transaction in the list that you don’t need to send, you can hide it by clicking its zoom arrow and changing the Delivery Status field to Already Printed or Sent.

7. If you're printing forms:

   1. Type the number of copies you want to print in the Print [...] Copies field.

   2. (Basics) For sales forms, you can print mailing labels at the same time. Type the number of copies in the Labels field.

   3. (Not Basics) For sales and purchases, you can print mailing labels and packing slips. Type the number of copies in the Labels and Packing Slips fields.

   4. Click Print. The forms will be sent to your printer.

8. If you're emailing forms:

   1. If you want to change a recipient’s email address, select their name and click the down arrow next to the Email Address field and select another address from the card. Alternatively, type the address in the Email Address field.

   2. Enter a subject title and message or accept the default title and message. Learn how to change the default details.

   3. Click Send Email. The forms will be emailed as PDF attachments.

<h2><i class="fa fa-comments"></i>&nbsp;&nbsp;FAQs</h2><br>

You can send forms for most transactions in AccountRight, such as invoices, bills and employee pays. You can also send other useful forms such as remittanceadvices(to let your suppliers know that you've paid them), customer statements (to stay on top of your receivables) and personalised letters (to build stronger relationships with your customers).

You'll find the forms you need in the command centres when the transaction was entered or that best matches what you want to do. For example, you can send invoices from the Sales command centre and personalised letters from the Card File command centre.

For the complete list, see Forms you can print and email.

If you need to remove emails from the To Be Emailed tab, there's two ways to do it:

• If you only have a few emails to be removed, open each of the transactions and change the Delivery Status to Already Printed or Sent.
• If you have lots of emails to be removed see Removing transactions from the print or email queue.

If you need to remove transactions from the To Be Printed tab, there's two ways to do it:

• If you only have a few transactions to be removed, open each of the transactions and change the Delivery Status to Already Printed or Sent.
• If you have lots of transactions to be removed:
  1. Turn your printer off.
  2. On the To Be Printed window, select the items you want to remove and click Print.
  3. When prompted to choose a printer, select the printer you turned off then click Print.
  4. Open the print queue (double-click the printer icon  in your computer's system tray, near the clock).
  5. Select the items in the print queue which are the transactions from AccountRight. You can select multiple items by clicking the first item then holding down the SHIFT key then selecting the last item.
  6. Right-click the selected items and choose Cancel.
  7. Click Yes to the confirmation message.
  8. Turn your printer back on.

You can attach an additional document to a sale or purchase when emailing it from the Sale or Purchase window. Attachments can't be added when sending forms in a batch.

You can print packing slips individually or automatically when an invoice is printed.

To print packing slips individually

1. Go to the Sales command centre and click Print/Email Invoices.
2. Click the To Be Printed tab.
3. Make a selection in the Sales Type field. For example, if you want to print item packing slips, select Packing Slip (Item).
4. Click in the select column ( ) next to a transaction you want to print. If you want to print all the transactions, click the icon in the heading of the select column.
   

To automatically print packing slips when an invoice is printed

1. Go to the Setup menu and choose Preferences.
2. Click the Sales tab.
3. Select the preference Print Packing Slips When Invoices are printed.
4. Click OK.

Yes! Sort the displayed list by clicking a column heading, then print or email. The forms will be printed or emailed in the displayed order.