• Multi-currency files need to be upgraded online

• Not all files can be upgraded
• There are some things you should know before upgrading

• Find out what's new for v19 users

• Find out how multi-currency is different from AccountRight v19

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Complete these tasks before upgrading

MYOB can take the hassle out of upgrading—you can send your file to us and we'll put it online for you and let you know when it's ready to use.

Upgrades usually take a couple of hours (depending on your company file size), and you can't make changes to your file during this time, so you should do it outside of business hours. 

1. Start AccountRight (look for the new AR shortcut icon on your desktop or in the Start menu). The Welcome  window appears.
   
2. Click Upgrade a company file. The Upgrade Assistant appears.
3. Click Continue and on the Company file page, click Browse  to locate and select the file you want to upgrade.
   
   Can't find your file? Try looking in your AccountRight v19 installation folder, like c:\Plus19 or c:\PremierClassic. Look for a file with a .myo or .prm extension. If you can only find a .MYOX file, it means it's already upgraded. Learn how to open a company file.
   Still having trouble? Get help finding your company file.
4. If the file you're upgrading is password-protected, type in the password and click Continue.
5. Sign in to AccountRight with your MYOB account details and then click Upload.
6. Once your file has uploaded, you can close AccountRight while we do the rest. 
7. We'll email you when the upgrade's complete, or if we come across any issues along the way.

After you get your upgraded file back, there may be a few more things you need to do (depending on the features you want to use), such as migrating your personalised forms and combining cards. Don’t stress though, you only need to do them once.

This video outlines what you need to do:

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Don't forget, if you need any help along the way, feel free to contact us.

If you use any of the features below you wont be able to upgrade your file, we're working on our migration tool and you'll be able to upgrade in a future release.

• Foreign currency sales
• Non-supported layouts (currently we only support Item and Service)
• Foreign currency general journals
• Foreign currency tax amounts