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Start AccountRight.
  • Go to the Banking command centre and click Bank Feeds. If:
    • this is your first bank feed, the Manage Bank Accounts window appears. Click Get Started with Bank Feeds. Image Removed
    • you are already working with bank feeds, the Bank Feeds window appears. Click Manage Bank Accounts.
    When the Manage Bank Accounts window appears, click

    The bank feed application process starts in AccountRight. To apply, you need:

    • to be the online owner (usually the person who set up your AccountRight subscription)
    • your MYOB account login details
    • the details of the bank or credit card account you're setting up for bank feeds
    • an internet connection (but your AccountRight company files does not need to be online)

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    Do you need to complete this task?

    When you purchase AccountRight online or register a POSA card, you’ll be able to set up bank feeds for your company file. So if you’ve already set up your bank feeds, you can skip this section (unless you want to set up additional feeds).

    You can use the bank feeds feature to:

    • easily compare your bank account and credit card transactions with those recorded in AccountRight
    • automatically check for and match transactions that correlate with the bank feed information
    • pre-clear matched transactions to speed up your bank reconciliation.

    To set up a bank feed, you’ll need to have:

    • internet access
    • your bank account or credit card details, exactly as they appear on your statement information.

     

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    How do I set up a bank feed?

    Click your bank to get started, or choose Other if your bank isn't listed.

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    Which other banks are supported?

    Bank feeds can be set up for accounts with many banks, credit unions, building societies, and fund managers, and we're always adding more. Check our current list of institutions you can set up bank feeds for:

    If your bank isn't listed it means your bank doesn't currently support bank feeds. Instead you can quickly bring your bank transactions into AccountRight by importing bank and credit card statements.

     

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    <h2><i class="fa fa-comments"></i>&nbsp;&nbsp;Bank feed application FAQs</h2><br>
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    titleWhere do I obtain the bank feed application form?

    Where do I obtain the bank feed application form?

    Start the application process through AccountRight, then if your bank allows it you'll be able to continue the application online.

    Otherwise, you'll be prompted to print an application form, complete it and return it to us as instructed on the form.

    Choose your bank above to get started.

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    titleWhat if I'm getting an error when setting up a bank feed?

    What if I'm getting an error when setting up a bank feed?

    If you're still getting an error (such as "Internal Error ID: 10009") or you're facing another equally annoying issue, give us a call:

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    <p><b>Australia</b> - <a href="tel:1300-555-931">1300 555 931</a> | Monday to Friday <b>7am</b> to <b>8pm</b>, Saturday to Sunday <b>9am</b> to <b>5pm</b> (Melbourne time)</p>
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    <p><b>New Zealand</b> - <a href="tel:0800-606-962">0800 606 962</a> | Monday to Friday <b>9am</b> to <b>10pm</b>, Saturday to Sunday <b>11am</b> to <b>7pm</b> (New Zealand time)</p>
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    titleHow do I reprint the bank feed authority form?

    How do I reprint the bank feed authority form?

    If you need to apply for a new bank feed, choose your bank above and follow the steps. But if you've already applied for a bank feed but need to reprint the authority form, here's how:

    1. Start AccountRight.
    2. Go to the Setup menu > Manage Bank Accounts. The Manage Bank Accounts window appears.
    3. Click Add or remove a bank account. An internet browser window opens and the my. MYOB Log Sign In page appears.
    4. Log Sign in with your my.MYOB login details.
    5. Follow the onscreen instructions.

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      (Australia only) If you're setting up bank feeds for a Commonwealth Bank account and you use Netbank, you can select the option to finish your bank feed application online. If you choose this option, follow the onscreen instructions to complete the application. You'll also be sent an email to help with this process.

    6. On the Print the BankLink authority form page:Click Print FormMYOB account email address and password.
    7. If you have multiple MYOB products or company files, select the applicable product and company file.
    8. Select an account and click Print authority form. The BankLink authority form and cover sheet appear. A copy of the authority form is also sent to you by email.
    9. Print the form.
    10. Read the cover sheet and check your account details.
    11. Sign and witness the form and mail it to the address on the form.
    12. Click Done. The My Products page appears. This shows details about your AccountRight subscription and online services. The Bank Feeds section is updated with the details of the bank feed you have just applied for.
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    13. If you want to:
      • apply for another bank feed, click Add more bank accounts or Add more credit cards and continue from step 5.
      • return to AccountRight, close the internet browser.

    What next? To complete your bank feed setup, associate an account from the Accounts ListHave you been requested to resubmit a bank feed application? Choose your bank above and follow the steps.

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    titleHow long will it take to process my application?

    How long will it take to process my application?

    If your bank allows you to complete the application via your online banking site, you could be up and running within 24 hours, but usually within a few days (it depends on your bank).

    If you've submitted an application form, allow up to 10 business days for your bank to process your request. We'll let you know when you're ready to go.

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    <p>If you still haven't heard anything after ten business days, give us a call on <a href="tel:1300-555-931">1300 555 931 </a> (Australia) or <a href="tel:0800-606-962">0508 328 283</a> (New Zealand)</p>
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    titleWhat does it cost to use bank feeds?

    What does it cost to use bank feeds?

    Bank feeds are included with your AccountRight subscription, subject to the MYOB BankFeeds Fair Use Policy (Australia | New Zealand).

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    titleHow do I check my bank feed application status?

    How do I check my bank feed application status?

    For information about how to check the status of your bank feed application, see Manage bank feeds.

    To complete setting up
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    How do I cancel a bank feed

    , you need to associate an account from the Accounts List to it. This is the account that the bank feed will be compared to.
    1. Open AccountRight and go to the Banking command centre.
    2. Click Bank Feeds. The Bank Feeds window appears.
    3. Click Manage Bank Accounts. The Manage Bank Accounts window appears. This window shows the status of your bank feeds applications so you can follow their progress. Image Removed
    4. Click Check/update status. The bank feeds Log In window appears.
    5. Enter your my.MYOB log in details and click OK.
    6. The Manage Bank Accounts window reappears. This window shows all the bank feeds you have set up and their status. This is where you associate a feed with an AccountRight account.
    7. Select an account from the list in the Associated Account column. This will be the account that the bank feed will be compared to: Image Removed
    8. Click Use Account. The account is associated with the bank feed.
    9. Click OK. The Banking command centre reappears.

    What happens next? We’ll notify you by email when your bank feed is ready, and you can also check the status by clicking Check/update status in the Manage Bank Accounts window. This may take a couple of weeks.

    When your bank feed is ready, you’ll be able to download transactions into your company file. To start working with bank feeds, see Approving a bank feed.

    Note that the first bank feed you receive will have transactions dated from when your bank feed was approved. Any transactions that occurred while you were waiting for the bank feed to be set up won’t be included. If you want to import and reconcile transactions dated before your feed approval date, you can use the Get Statement feature. To learn how to do this, see To reconcile by importing a bank statement

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    1. Log in to my.MYOB (Australia | New Zealand).

    2. Go to the My Products menu and choose My Products.

    3. Select the AccountRight product and serial number which has the bank feed to be cancelled.

    4. Click Bank Feeds.

    5. Choose the applicable company file. The bank feeds for that company file will be listed.

    6. Click Cancel in the Actions column of the bank feed you want to cancel.

    7. Click OK to the confirmation message.

      The bank feed will be cancelled immediately and the status will change to Cancelled. On the Manage Bank Feeds window in AccountRight, the status for this bank feed will also display as Cancelled.

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    If you need to set up a new bank feed for this bank or credit card account in a different AccountRight company file, give us a call:

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    <p><b>Australia</b> - <a href="tel:1300-555-931">1300 555 931</a> | Monday to Friday <b>7am</b> to <b>8pm</b>, Saturday to Sunday <b>9am</b> to <b>5pm</b> (Melbourne time)</p>
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    <p><b>New Zealand</b> - <a href="tel:0508-328-283">0508 328 283</a> | Monday to Friday <b>9am</b> to <b>10pm</b>, Saturday to Sunday <b>11am</b> to <b>7pm</b> (New Zealand time)</p>
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    titleCan I set up a bank feed on my PayPal account?

    Can I set up a bank feed on my PayPal account?

    Currently you can't set up a bank feed directly from a PayPal account. But there are a few ways PayPal payments can be managed. One way is to link your PayPal account to a bank or credit card account. If you have a bank feed set up for that bank or credit card account, then all transactions, including the PayPal ones, will show in that bank feed.

    For more information about PayPal payment methods, see the PayPal website.

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    About bank feeds

    How bank feeds can work for you

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    Bank feeds - commonly asked questions

    Changing the associated account for a bank feed

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    Manage bank feeds

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