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Are you able to upgrade?

If you use the following Classic AccountRight features, you might not be able to upgrade from AccountRight Classic (v19 or earlier) just yet because these features aren't available in the new AccountRight:

  • M-Powered Payments

  • multi-currency, negative inventory or multi-location stock tracking

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    This information is intended for AccountRight v19 (or earlier) users moving to the new AccountRight. If you're already using the new AccountRight and need to update your software, or upgrade a file that's already online, see Getting the latest version.

    Not sure which AccountRight version you're using? Open AccountRight, go to Help and choose About AccountRight.

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    You need an AccountRight subscription to upgrade

    If you don't have a subscription, you'll need one before you can upgrade. Subscribe now.

    If you're already have a subscription and want to know how many files you can put online, see here.

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    Check the following features

    Take note if you use these features in your Classic AccountRight (v19 or earlier) software:

    • Negative inventory -  inventory items can't have a negative quantity or value in the new AccounRight. But if you adjust your inventory quantities and values to zero or greater (in each location, if you use multiple inventory locations), you can turn off negative inventory in AccountRight v19 and it won't prevent you from upgrading.

    • Add-ons that require ODBC. Are your add-ons compatible? Check here, the add-on centre (Australia | New Zealand) or contact the add-on provider to check if the add-on can work with the new AccountRight.

    MYOB is working on building out features like multi-currency in the new AccountRight. We'll let you know when they're available so you can move.

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    Can't upgrade and need to be compliant for Single Touch Payroll (STP)? Don't worry, we've got your back. We've worked with the ATO and  you've been granted a deferral from STP reporting  until 31/5/2019.

     If you can upgrade here's some things to check first

    Upgrading a FirstAccounts company file

    FirstAccounts is a very old product so you'll first need to upgrade to AccountRight v19, then you'll be able to upgrade to the new AccountRight. For all the details, see Upgrading FirstAccounts to AccountRight v19.

    Also, check these things

    Check ifMore information
    your computer can run the new AccountRight

    Check the full system requirements.

    the size of your file is 300MB or moreIf your file is 300MB or more in size, you should prepare your company file for the new AccountRight . This can help the upgrade complete faster and smoother.
    the file you want to upgrade is located in a C:\Program Files subfolderYou’ll need to log on to your computer as an administrator before you can upgrade it. For tips on how to find the file you want to upgrade, see How to find your file.
    you have customised reports

    You'll need to recreate them in the new software version. The good news is we've made customising reports easier. See Customising reports.

    Your customised forms can be migrated into the new AccountRight after the upgrade - so you won't need to customise them again.

    you can find the file you want to upgrade.See Find the file you want to upgrade for tips.

    Other things to note

    • After upgrading your company file, you can't "downgrade" the file to use it back in AccountRight v19. Pre-upgraded company files remain accessible by AccountRight v19.

    If your file won't be stored online

    • If your file is 100MB or more in size, there are a couple of things you should do in your Classic AccountRight software first . This can help the upgrade complete faster and smoother.

    • If you've linked pictures to cards or item records, note that pictures over 200KB in size won't be imported into your upgraded file .

    • Make sure your card and item pictures are saved in a subfolder called Graphics , in the same location as the file you're upgrading. For example, if the file you're upgrading is located at C:\Plus19 , make sure the pictures are in   C:\Plus19\Graphics .

    Upgrade entitlements and costs

    What does it cost to upgrade?  If you have an AccountRight subscription, nothing! You're entitled to upgrade to the latest version for no extra cost.If you don't have a subscription, visit the MYOB website (Australia  |  New Zealand).

    How many company files can be put online?  An AccountRight subscription enables AccountRight Basics, Standard and Plus users to put 1 file online. AccountRight Premier subscribers can move two files online.  To buy additional company files or add online services to another company file, please call MYOB on 1300 555 151 (Australia) or 0800 60 69 62 (New Zealand). 

    You can also upgrade additional files without putting them online–but you won't have access to online services for those files. 

    Can I upgrade to a different level product? Yes, you can but you can only upgrade files to a higher product level (for example, from AccountRight Basics to AccountRight Plus, or AccountRight Standard to AccountRight Premier). This does involve additional cost—please call MYOB on 1300 555 151 (Australia) or 0800 60 69 62 (New Zealand) for more information.

    However, you can explore different product levels for free—see Change which AccountRight product you use.

    Ready to upgrade?

     

    What's different in the new AccountRight?

    Upgrading AccountRight made easy free eLearningImage Added

    Ready to upgrade?

    You can send your company file to us and we'll do the upgrade for you.

    See Upgrade to the new AccountRight.

    After you've upgraded

    After you open your upgraded company file, there may be a few more things you need to doyou may need to set up a few features again, depending on the what features you use. Head over to our See Complete your upgrade tasks page for all the details.

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    Upgrade to the new AccountRight

    Upgrade a Premier multi-currency company file

    Upgrade without putting your company file online

    Find Reducing the size of your file you want to upgradebefore upgrading

    How many files you can put online

    Try AccountRight before you upgrade your file

    Complete your upgrade tasks

    What's new for v19 users

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