Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
HTML Wrap
classsection group
HTML Wrap
classcol span_3_of_5

Anchor
1360256
1360256
Bank feeds is an AccountRight service that lets you compare your bank account and credit card transactions with those recorded in AccountRight. For information about setting up bank feeds, see Set up accounts.

This section explains the bank feeds management tasks you may need to perform, including:

  • checking the status of your bank feed application
  • taking action if there is a problem with your application
  • applying for another bank feed
  • cancelling a bank feed
  • giving other users access to bank feeds.

To perform these tasks, you need:

  • internet access
  • your my.MYOB login details (for information on my.MYOB, see What is my.MYOB?).

 

UI Expand
titleTo check your bank feed status
  1. Anchor
    1301927
    1301927
    Start AccountRight.
  2. Go to the Setup menu > Manage Bank Accounts. The Manage Bank Accounts window appears.
  3. Click Add or remove a bank account. An internet browser window opens and the my.MYOB Log In page appears.
  4. Log in with your my.MYOB login details. The My Products page appears, showing your bank feeds information. This includes your account details, the status of your bank feeds and any actions you may take for the selected account.

The following table lists the statuses of bank feeds and the actions you may need to take:

For this status......do thisSee
BankLink awaiting formIf you haven’t already done so, print, complete, sign and witness the authority form and post it to the address on the form. Note that it can take up to two weeks to set up a bank feed connection to your bank.To reprint an authority form
  • Processing
  • BankLink processing
  • Awaiting bank
Check your bank feed application status again later.To check your bank feed status
  • Account not supported
  • Account closed
  • Cancelled
  • Invalid account name
  • Invalid account number
  1. Delete the bank feed account in AccountRight.
  2. Apply for bank feeds for a different account.

For a list of supported banks and accounts, see myob.com.au/arlive/banks (Australia) or myob.co.nz/arlive/banks (New Zealand)

UI Text Box
typenote

If your bank feed application was rejected because of invalid account details, you cannot simply repost a corrected authority form; you must reapply for a new bank feed with the correct account details.

Bank requires signatureVisit your bank and supply them with a signature matching the signature on the authority form. 
New signature required

If the person who signed the authority form was:

  • not the account signatory, reprint the authority form and post it to the address on the form, with the correct signature
  • the account signatory, visit your bank and supply them with a signature for this person.
To reprint an authority form
  • Signature required
  • Witness required
Reprint, sign and witness the authority form and post to the address on the form.To reprint an authority form
Rejected by bankEmail MYOB at bankfeeds@myob.com for more information. 
Bank feed ready
  • If you haven’t already done so, associate an account in AccountRight with your bank feed.
  • Start working with bank feeds.
UI Expand
titleTo apply for a new bank feed
  1. Anchor
    1302041
    1302041
    Start AccountRight.
  2. Go to the Setup menu > Manage Bank Accounts. The Manage Bank Accounts window appears.
  3. Click Add or remove a bank account. An internet browser window opens and the my.MYOB Log In page appears.
  4. Log in with your my.MYOB login details. The My Products page appears, showing your bank feeds information.
  5. Click Add more bank accounts or Add more credit cards and follow the onscreen instructions.
  6. On the Print the BankLink authority form page:
    1. Click Print Form. The BankLink authority form and cover sheet appear. A copy of the authority form is also sent to you by email.
    2. Print the form.
    3. Read the cover sheet and check your account details.
    4. Sign and witness the form and mail it to the address on the form.
  7. Click Done. The My Products page reappears. The Bank Feeds section is updated with the details of the bank feed you have just applied for.
UI Expand
titleTo reprint an authority form
  1. Anchor
    1302054
    1302054
    Start AccountRight.
  2. Go to the  Setup  menu >  Manage Bank Accounts . The  Manage Bank Accounts  window appears.
  3. Click  Add or remove a bank account . An internet browser window opens and the my.MYOB  Log In  page appears.
  4. Log in with your my.MYOB login details. The  My Products  page appears, showing your bank feeds information.
  5. Select an account and click  Print authority form . The BankLink authority form and cover sheet appear.
  6. Print the form.
UI Expand
titleTo cancel a bank feed
  1. Log in to my.MYOB (Australia | New Zealand).
  2. Click Go to the My Products menu and choose My Products.
  3. Select your AccountRight product then click Bank Feeds.
  4. Choose the company file which has the bank feed you want to cancel. The bank feeds for that company file will be listed.
  5. Click Cancel in the Actions column of the bank feed you want to cancel (bank account or credit card account).
  6. Click OK to the confirmation message.
    The bank feed will be cancelled immediately and the status will change to Cancelled. On the Manage Bank Feeds window in AccountRight, the status for this bank feed will also display as Cancelled.
ui-text-box
typenote

If you need to set up a new bank feed for this bank or credit card account in a different AccountRight company file, contact MYOB on 1300 555 931 (Australia) or 0508 328 283 (New Zealand).

ui-expand
titleTo delete a cancelled bank feed account
  1. Anchor
    1302063
    1302063
    Start AccountRight.
  2. Go to the Setup menu > Manage Bank Accounts. The Manage Bank Accounts window appears.
  3. Select the account you want to delete. Note that you cannot delete accounts that have received bank transactions.
  4. Click the delete icon (   ). The account is deleted.
UI Text Box
UI Children
indent5px
columns2
displayblock
typeflat
printablefalse
separatorpipe
HTML Wrap
width15%
classcol span_1_of_5
 
HTML Wrap
floatleft
classcol span_1_of_5
Panelbox
namegreen
titleRelated topics
HTML Wrap
classsidebarlinks

Controlling access to bank feeds

Set up bank feeds

About bank feeds

Panelbox
nameyellow
titleTroubleshooting
HTML Wrap
classsidebarlinks

Bank feeds - commonly asked questions

Changing the associated account for a bank feed

HTML Wrap
classmorelinks
More »