- Created by MathangiS, last modified by MartinW on Sep 30, 2022
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https://help.myob.com/wiki/x/gw-FBQ
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Australia only
Some actions that you can perform in MYOB Practice are restricted to users that are assigned to certain roles. MYOB Practice users that are assigned the Administrator role can assign the Administrator role and Manage task templates role to other users.
The information in this tab only applies if you are an MYOB partner or have MYOB Practice without MYOB AE/AO.
You can manage staff roles in MYOB Practice if:
- you don't use MYOB AE/AO
- you already have an Administrator role.
If no one in your practice has an Administrator role, you need to contact MYOB Support.
You can control which staff can access MYOB Practice by adding or removing staff.
You can assign a user to a role, or a role to a user.
| Role | Description |
|---|---|
No role assigned (blank field) |
|
Administrator |
|
Manage task templates |
|
Log in to MYOB Practice as an Administrator.
The Administrator role was assigned to one staff member when you migrated to MYOB Practice. The original Administrator may also have given other users the Administrator role.
You can tell if you're an Administrator by what you see when you click Settings (
) on the left menu bar. Administrators will see the Staff menu option.
If no one in your practice has an Administrator role, you need to contact us.
- Select Settings () on the left side of the page and select Roles and permissions.
On the Roles and permissions page, select the name of the role you want to add users to.
On the right panel, select Edit role (
).From the drop-down, select the names of the users you want to add.
You can select multiple users and the names will be displayed under the Staff section.
Click Save.
To remove a user from a role, click the remove role icon (
) next to the user's name and click Save.
Only staff members with the Administrator role in MYOB Practice can give roles to other staff members.
- Log in to MYOB Practice as an Administrator and select Settings () on the left side of the page and select Staff.
- From the list of staff, select the staff member that you want to give a role to.
- On the top right of the page, click Manage role.
- Under Roles, select a role from the drop-list. The role is displayed in the Roles section.
- Click Save.
- To remove a role from a user, under Roles, click the remove icon () on the role you want to remove and click Save.
The information in this tab only applies if you have MYOB Practice and MYOB AE/AO.
Roles that you assign in MYOB Practice don't sync back in AE/AO. If you need to add a new staff member, add them in MYOB AE/AO. Then you can assign the staff role in MYOB Practice.
As an administrator, you can see which members of your staff have access to MYOB Practice. Click the Settings () on the left side of the page and choose Staff.
Here you can also assign roles to other users, such as the Administrator role.
- If your practice has no users assigned to the Administrator role, you need to contact MYOB Support.
- You can also restrict access to MYOB Practice from MYOB AE/AO. Assigning roles in MYOB Practice won't sync the role settings back to AE/AO.
If you see someone in the list who no longer works at your practice, you need to make them inactive in MYOB AE/AO. New Zealand users, see also Closing clients for more information.
| Role | Description |
|---|---|
No role assigned (blank field) |
|
Administrator |
|
Manage task templates |
|
Log in to MYOB Practice as an Administrator.
The Administrator role was assigned to one staff member when you migrated to MYOB Practice. The original Administrator may also have given other users the Administrator role.
You can tell if you're an Administrator by what you see when you click Settings (
) on the left menu bar. Administrators will see the Staff menu option.If no one in your practice has an Administrator role, you need to contact us.
- Select Settings () on the left side of the page and select Roles and permissions.
On the Roles and permissions page, select the name of the role you want to add users to.
On the right panel, select Edit role (
).From the drop-down, select the names of the users you want to add.
You can select multiple users and the names will be displayed under the Staff section.Click Save.
To remove a user from a role, click the remove role icon (
) next to the user's name and click Save.
Only staff members with the Administrator role in MYOB Practice can give roles to other staff members.
- Log in to MYOB Practice as an Administrator and select Settings () on the left side of the page and select Staff.
- From the list of staff, select the staff member that you want to give a role to.
- On the top right of the page, click Manage role.
- Under Roles, select a role from the drop-list. The role is displayed in the Roles section.
- Click Save.
- To remove a role from a user, under Roles, click the remove icon () on the role you want to remove and click Save.
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