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I'm being prompted to update AccountRight after already updating

If you've just installed an update but you're being prompted to update again, you might be opening the previous version of AccountRight.

Remember to use the AccountRight icon for the updated version you've just installed (it should be on your desktop).

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Using the Server Edition?

If you've already updated to the latest AccountRight Server Edition but you're still seeing the Update Now banner:

Uninstall AccountRight.

Access the list of programs that are installed on your computer.

  • Click the AccountRight software you want to uninstall then click Uninstall. In some Windows versions this may appear as Change/Uninstall.

  • Click through any confirmation windows, and click Yes to wanting to completely remove the selected application and all of its components.

  • Reinstall AccountRight. Click Download to install the latest version of Server Edition (AccountRight subscription is required). Once you've saved the installer to your computer, double-click it to install the new AccountRight version. When you open the company file in the new version you'll be prompted to update the company file. Now you’re up to date.

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    If you're using the PC Edition of AccountRight (it's most likely you are), click Download to install the latest version (an AccountRight subscription is required). Once you've saved the installer to your computer, double-click it to install the new AccountRight version. If you're using the Server Edition, see the instructions below.

    Current version: 2017.2 (see version history)

    You can check the version you're using in the Welcome window that appears when you start AccountRight.

    Learn why you need to keep AccountRight up to date.

    Who can use the latest version?

    You need an AccountRight subscription to use the latest version of AccountRight. If your business has a subscription, then anyone you invite to work on your company file can also install and use the latest version.

    About updates

    Whether your company file is online or not, make sure you keep your MYOB software up to date. You’ll be prompted to update whenever a new version is available for you.

    You can keep working and click Update now when it's convenient, but if you don’t update your software for a while, you might find that you can’t log in to your online file because your AccountRight version is no longer supported. In this case, you’ll need to update AccountRight to access your file. Note that we'll email the primary contact for your AccountRight subscription 1-2 weeks before we end support for your version. If the Update now button isn't showing, see below for instructions on how to update.

    Learn about the new features and find out what version is the latest release on the AccountRight Blog .

    The instructions below will help you get and install the latest version. If you have trouble installing the update, see Installation troubleshooting .


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    To update the PC edition

    Click Download to install the latest version (AccountRight subscription is required). Once you've saved the installer to your computer, double-click it to install the new AccountRight version. When you open the company file in the new version you'll be prompted to update the company file. Now you’re up to date.

    You can also download the latest version directly from the AccountRight download page (subscription required).

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    SERVER

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    titleTo update the Server Edition

    To update the Server Edition

    Click Download to install the latest version of Server Edition (AccountRight subscription is required) . Once you've saved the installer to your computer, double-click it to install the new AccountRight version. When you open the company file in the new version you'll be prompted to update the company file. Now you’re up to date.

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    To update using the MSI installer

    If you have a terminal server, or roaming profile network setup, you can choose to administer AccountRight using the MSI installer. More information about this option is available from the AccountRight MSI installation instructions.

    Click Download to install the latest version using the MSI installer (AccountRight subscription is required).

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    titleTo install an older version of AccountRight

    To install an older version of AccountRight

    If you need to install an older version of AccountRight, you can get the installer from the my.MYOB website. You'll need a current AccountRight subscription.

    1. Go to the my.MYOB website:
    2. Log in with your my.MYOB email address and password.
    3. Download the AccountRight installer you need.
    4. Locate the downloaded file, and double-click it to install the update.

    If you can't find the installer you need, or you don't have an AccountRight subscription, please contact our support team .

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    <h2><i class="fa fa-comments"></i>&nbsp;&nbsp;Troubleshooting</h2><br>
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    If usingDo this
    Windows 8 or 10Right-click in the screen's bottom-left corner and choose Programs and Features.
    Windows 7Click the Windows Start button and choose Control Panel then choose Programs and Features.
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    Why am I being asked to Modify or Uninstall?

    After installing the latest version of AccountRight, the following message will appear if you accidentally try to install the update again:

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    This can happen if you've installed the update but then opened your previous AccountRight version and clicked Update now again.

    Make sure you're opening the latest AccountRight version using the icon on your desktop or from the start menu.

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    Clicking "Update Now" does nothing

    If an AccountRight update doesn't download and install when you click "Update Now", it usually means the antivirus or firewall program on your computer is preventing the update from downloading. Try temporarily disabling these programs then try the update again. After AccountRight has installed, turn these programs on again.

    If you're still having trouble, you can download the latest AccountRight update from the links provided above.

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    The AccountRight icon is opening my previous AccountRight version

    Each time you install a new AccountRight version, a new shortcut is created on your desktop. If you still have a previous AccountRight version on your computer, make sure you're using the correct shortcut icon to open the latest version.

    Need a helping hand?

    Contact Try our Installation troubleshooting guide, or contact us and we'll be happy to help.

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    Why do I need to update AccountRight?

    Update the PAYG tax tables

    Updating an AccountRight network

    Install AccountRight

    Installation troubleshooting

    What's new in AccountRight  

    help
    Small Business
    AccountRight
    AccountRight 2017
    Australia
    New Zealand

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