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The customer can pay the invoice on the spot using the payment methods you’ve activated. When the customer makes their payment, the payment details will automatically be entered into your company file for you, and the invoice will be closed off.

See the invoice activity

You can track whether your email’s been received by your

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Online company files only

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This

information applies to AccountRight 2016.

If you use AccountRight’s built-in emailing feature, your customers will automatically be able to view their invoices online.

And if you’ve set up MYOB PayDirect Online (Australia only)

help topic is about sending online invoices directly from AccountRight - for information about giving customers an easy way to pay your online invoices, see Online invoice payments.

When entering an invoice, take advantage of online invoicing to get your invoices to your customers faster. If your company file is online, you can access your file in a web browser and use eInvoicing.

Online invoicing enables you to email your invoices directly through AccountRight rather than a separate email program.

This means you can:

track all your invoice activity in one place - AccountRight
improve your cashflow
get paid faster

And if you’ve set up online payments, your customers can pay you online.

Here’s how it works:

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title	How online invoicing works

How online invoicing works

Email your customer their invoice.

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The customer receives their email

contains

which has a link

that gives them online access

to view the

full

invoice - online.

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The customer can view

the

their online invoice

, and

or download a PDF copy

as a PDF

.

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If you’ve set up

MYOB PayDirect Online (Australia only)

online payments, a Pay now button

will appear

on the

online

invoice enables on the spot payment.

See it in action (click to enlarge):

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Please note that MYOB PayDirect Online will be launching soon, and will roll out progressively to all users. Transaction fees will apply. More details, including the full terms and conditions, will be available soon.

title	Start using online invoicing

Start using online invoicing

To use online invoicing, your company file needs to be online and set up for direct emailing. Learn how easy it is to set up your file for online access.

Once your file is online, set up direct emailing by clicking Sent Emails at the bottom of any command centre. An assistant will appear and help you set up your emailing preferences. Learn more about setting up AccountRight to send emails.

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title	See the invoice activity

See the invoice activity

Once you've emailed your invoices, you can track whether they have been received by the customers from the Sent Emails window (accessible from any command centre)

:

.

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Hover over an icon to learn more. Tell me more about email tracking

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You can also see if

they’ve

a customer has viewed or paid their invoice by clicking View all activity in the Sale window:

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title	Handling payments

(Australia only)

Handling payments

If you’ve set up

MYOB PayDirect Online

online payments, your customers can pay their invoices

using a VISA or MasterCard credit card

online.

Soon after they make a payment, the details will automatically appear in your company file. You’ll see the details of each payment in the Undeposited Funds account, and the payment will also be applied to the invoice it relates to - you don’t have to do a thing to record the payment.

MYOB will deposit each day’s receipts as one lump sum into the bank account you’ve selected to use for

MYOB PayDirect Online

online payments. To record that deposit in your company file, you just need to create a Prepare Bank Deposit transaction that includes all the payments you received via the

PayDirect Online

online payments service for that day. And that’s it!

Learn more about

MYOB PayDirect Online

online payments

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Why do payments go into the Undeposited Funds account?

The Undeposited Funds account is used to track the individual payments received that haven’t been deposited yet. As MYOB will deposit the day’s takings as one lump sum deposit each day, you’ll also need to clear the Undeposited Funds account each day. Learn more about undeposited funds.

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Online invoicing is automatically set up for you if you use AccountRight to send emails, instead of Outlook. If you're still using Outlook, learn how to email straight from AccountRight.

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<h2><i class="fa fa-comments"></i>  FAQs</h2><br>

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title	Why is AccountRight telling me an email address is invalid - when it's not?

There's a known issue in AccountRight 2016.1 which prevents emails being sent if the email address domain is longer than 3 characters. The domain part of an email address is usually something like:

.com
.net
.org

Also, if sending emails to multiple addresses, make sure the addresses are separated by a semicolon without spaces.

The online invoicing function is configured to use web safe fonts. Non-standard fonts will be automatically adjusted to Arial

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title	Why are my fonts changing when i use online invoicing?

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title	How customers can see what they owe you

How customers can see what they owe you

When a customer receives an invoice from you, they can see a list of unpaid invoices that have been emailed to them. All they need to do is click on View unpaid invoices emailed to you to see their list.

Each customer will only have access to the unpaid invoices they have been previously emailed. That means the list they receive might not reflect all of their unpaid invoices.

Note: Invoices need to be emailed through AccountRight in order to appear on the list below. Invoices sent through another email service (e.g. Outlook) will not appear.

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Adrian is an AccountRight pro who's written lots of help topics - including this one. He'd love your feedback to help make it better.

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Set up AccountRight to send emails

Online invoice payments

Working online

Track email delivery status

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See the invoice activity

Here’s how it works:

How online invoicing works

Start using online invoicing

See the invoice activity

Handling payments

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How customers can see what they owe you

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