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After an employee leaves your company, or if you've given someone short-term access to your online company file, you need to remove their access.

You can remove their company file access, which will prevent them from signing on to the file. But you may also want to remove online access to a file (or files).

 

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    Go to the Setup menu and choose User Access. The User Access window appears.
  2. In the user list, select the user whose access you want to remove.
  3. Click the Inactive User option.
     
  4. Click Save.
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    If you're prompted to change this user’s online access, select the appropriate option. For more information, see Set a user's online access level.
    Note that inactivating a user prevents them from signing on to a company file. So even if they still have active online access, they won't be able to sign on to edit this company file.
  6. If you chose to change their online access to the file at step 5:
    1. When prompted, log in to my.MYOB.
    2. In the Manage online access page, find the user in either the Online file access or Online administrator access list.
    3. Click Remove access. The user is removed from the list.
      An email will be sent to this user, advising them their access has been removed.
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titleRelated topics
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Manage users

Change company file details

Check a user's online status

Set up user access

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titleFrom the community

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