AccountRight Plus and Premier, Australia only Payment Depending on what you need to change, here's how to do it: | If you need to... | Do this... |
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| change the Pay Super payment limit | To change the maximum amount that can be debited from your nominated bank account over a month or a quarter, you need to be a Pay Super Administrator with a verified mobile number. |
To change the Pay Super payment limit - Go to the Pay Superannuation window in the Payroll command centre.
- Click Pay Super Settings.
- If you’re prompted, enter your MYOB account details.
- Your current Pay Super details are displayed. Go to the Your Payment Limit section and click Edit details.
An SMS code will be sent to your verified mobile phone number. - Enter the SMS code.
Note that the code will expire after 30 minutes. Click Resend code if your code expires. - You can now change the payment limit dollar amount. The limit change will be instant.
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| Self-service changes to the Pay Super limit are limited to increases of up to $15,000 within a 90 day period. If you need to increase the limit by more, or change the frequency (Month/Quarter) you’ll need to use the Pay Super Change of Details form. Once the form is received the limit will be changed within 3-5 business days. |
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| add and remove users, or edit roles | To change user details online, you need to be a Pay Super Administrator with a verified mobile number. |
To add and remove users, or edit roles - Go to the Pay Superannuation window in the Payroll command centre.
- Click Pay Super Settings.
- If you’re prompted, enter your MYOB account details.
- Your current Pay Super details are displayed. Go to the Your User Roles section and click Edit details.
An SMS code will be sent to your verified mobile phone number. - Enter the SMS code.
Note that the code will expire after 30 minutes. Click Resend code if your code expires. You can now add and remove users, or change their Pay Super roles.
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Note that if you want to remove a user’s access to Pay Super, select the None option.
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| If a user has changed their name, email address or mobile number, they will need to update their contact details themselves using the my.MYOB website. You can't change these details for them. Important: If an authoriser or Pay Super Administrator changes their mobile number they need to update their details using the my.MYOB website, and you will also need to notify the Pay Super team using the Pay Super Change of Details form so they can verify the mobile number. |
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| | add and remove users when there are no Pay Super |
This form can be used to: add and remove users when there are no Pay Super Administrators in your business. Note that you change Need help?Our Pay Super Team are here to help. Email paysuper@myob.com or call us on 1300 555 931.
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<h2><i class="fa fa-comments"></i> Pay Super details FAQs</h2><br> |
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| title | Why can’t I edit the details online? |
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| Why can’t I edit the details online?If you are a Pay Super Administrator and can’t see the Edit details button when you log into the Pay Super Settings page, it means you haven’t verified your mobile number. Look for an email from MYOB that asks you to verify your number. If you do not have the email, you’ll need to call us on 1300 555 931. |
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| title | I can’t receive SMS codes. How do I make changes online? |
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| I can’t receive SMS codes. How do I make changes online?You won’t be able to make changes online if you can’t receive an SMS code. You’ll need to use the Pay Super Change of Details form instead. |
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| title | How do I change the payment limit frequency? |
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| How do I change the payment limit frequency?The payment limit frequency can’t be changed online yet. If you need to change it, use the Pay Super Change of Details form instead. |
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| title | There are no Pay Super administrators in my business, how do I make changes? |
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| There are no Pay Super administrators in my business, how do I make changes?You’ll need to download the Pay Super Change of Details form, complete it and return it to paysuper@myob.com to process. |
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