You can view the details of payroll reports you've sent to the ATO. Most rejected reports will have some information you can use to troubleshoot the issue.
If you get a rejection, don't worry! Soon you'll be able to resend rejected reports. In the meantime, keep processing payroll like normal. Remember, you don't need to officially start reporting until July 1.
|title||To view errors|
- Go to the Payroll command centre and click Payroll Reporting.
- Click Payroll Reporting Centre.
- Click the ellipses View report detail. button and choose
- Fix the information listed in the error, or use the ATO error codes following to troubleshoot the error.
|CMN.ATO.GEN.200001||Check that you are authorised to use the selected AUSkey. Contact your AUSkey Administrator or phone the AUSkey help desk on 1300 287 539.|
Access Manager does not recognise the ABN associated with the AUSkey.
This error could be a result of a wrong ABN entered.
Get in touch with our support team on 1300 555 123.
|CMN.ATO.AUTH.007||You usually get this error when the ATO and MYOB data don’t match.||Single Touch Payroll error CMN.ATO.AUTH.007|
|SBR.GEN.AUTH.006||You'll get this error if you haven't notified the ATO you're using MYOB for payroll reporting.||Single Touch Payroll error SBR.GEN.AUTH.006|