MYOB AccountRight
Page tree

Versions Compared

Old Version 22

changes.mady.by.user MichelleQ

Saved on

compared with

New Version 23

changes.mady.by.user MichelleQ

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
HTML Wrap
classsection group
HTML
<span data-swiftype-index="true">
  • Go to the Payroll command centre and click Payroll Reporting.
  • Click Payroll Reporting Centre.
    • Click the ellipses Image Removed button and choose View report detail.
    Payroll reporting centre, click ... and then View report detailsImage Removed
  • Use this table to troubleshoot the issue. If you can't find the error here, you can get in touch with our support team on 1300 555 123.

    •  

    HTML Wrap
    classcol span_3_of_5

    Payroll reports that have a status of Rejected can't be resent to the ATO. You need to work out why the report was rejected, how to fix this, and how you can ensure your payroll information is sent to the ATO.

    UI Expand
    expandedtrue
    titleTo view errors
    Error codeProblemResolution
    CMN.ATO.GEN.200001

    The wrong ABN has been entered during set up.

    Payroll reporting error: "CMN.ATO.GEN.200001"

    CMN.ATO.AUTH.007You usually get this error when the ATO and MYOB data don’t match.Single Touch Payroll error CMN.ATO.AUTH.007
    SBR.GEN.AUTH.006You'll get this error if you haven't notified the ATO you're using MYOB for payroll reporting.Single Touch Payroll error SBR.GEN.AUTH.006
    UI Expand
    expandedtrue
    titleTo view errors
    1. Go to the Payroll command centre and click Payroll Reporting.
    2. Click Payroll Reporting Centre.
    3. Click the ellipses Image Added button and choose View report detail.

      Payroll reporting centre, click ... and then View report detailsImage Added
    4. Use the table above to troubleshoot the issue. If you can't find the error here, you can get in touch with our support team on 1300 555 123.
    HTML
    </span>
    HTML Wrap
    width15%
    classcol span_1_of_5
     
    HTML Wrap
    floatleft
    classcol span_1_of_5
    Panelbox
    namegreen
    titleRelated topics

    Payroll reporting error: Accepted with errors

    Task 1 - Check payroll details for Single Touch Payroll reporting

    ...

    help
    Small Business
    AccountRight
    AccountRight 2017
    Australia
    New Zealand

    Was this information helpful?

    Yes
    No

    Why not?



    That's no good. Try searching the help. Or maybe the community forum can help answer your question.

    Sorry to hear that. See if our community forum can help. Got a feature idea? Add it to the ideas exchange.

    How would you improve this topic?

    Unfortunately, we won't be able to respond to your feedback. Please don’t enter any personal information—if you need urgent help, contact our support team instead.

    Thanks for your feedback.

    Thanks! Anything you'd like to add?

    We’d love to know what worked so we can keep improving our help. Please don’t enter any personal information—if you need more help, get in touch with our support team.

     

     

    Looking for someone to help you? Get in touch with an MYOB advisor for specialist help with your business Find an advisor

      Get started

      Company file

     

      Work with others

     

      Banking

     

      Emails & printing

     

      Items

      Employees (AU)

     

      Suppliers

     

      Customers

     

      Reporting

     

      EOFY

     

      Tips & tricks

     

    Copyright © 2023 MYOB Technology Pty Ltd. All rights reserved