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Notifying your customers to pay their invoices means getting money in your pocket faster. Now with reminders, there are two ways to gently prod your customers.

Before you can send reminders, you need be able to enable to send emails directly from AccountRight. ThenOnce you've set this up, you can automatically send reminders to your customers to pay their invoices. by following the steps below.

You can choose to send your customers invoice reminders, and soon, you'll be able to send a summary of unpaid invoices too.

1. Invoice reminders

When you enable invoice reminders, your customer will receive a reminder:

    • 3 days before the invoice due date
    • 1 day after the due date, and
    • 1 fortnight after the due date

Here's what these emails will look like to your customer:

2. Summary of unpaid invoices (coming soon)

When you enable this feature, your customer will receive a list of their unpaid invoices on the first of each monthin one place.

We're currently working on this feature so it's not available yet. Keep your eyes on this page to see when it goes live.

 

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titleTo turn on invoice reminders

To turn on invoice reminders

  1. Go to the Setup menu and choose Preferences.
  2. Click the Emailing tab.  
  3. Click Invoice Reminders. The Invoice Reminders window appears.
  4. Select your preferred options (Send invoice reminders and/or Send unpaid invoice summary).Image Removed

  5. We'll automatically save your preferences so all you have to do is exit the window.

    Image Added

These options now apply to all customers. To turn off invoice reminders for all customers, repeat these steps to and deselect the deselect the Send invoice reminders option.

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titleTo turn off invoice reminders for a customer

To turn off invoice reminders for a customer

  1. Go to the Card File command centre and click Cards List.
  2. Click the Customers tab.
  3. Click the zoom arrow to open the customer's card.
  4. Click the Selling Details tab.
  5. Click Invoice reminders.
  6. Deselect the option Send invoice reminders to this customer.Image Removed
  7. We'll automatically save your preferences so all you have to do is exit the window.

    Image Added

The customer will stop being sent invoice reminders. To turn it back on, repeat these steps and select the Send invoice reminders to this customer option.

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titleRelated topics
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