From AccountRight 2020.2 onward, we've removed checking in, checking out and synchronisation. We've made these changes to improve your online security. For all the details, see Important changes in AccountRight 2020.2.

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To enable automatic synchronisation

AccountRight 2020.1 and earlier only

If you haven’t previously synchronised the online company file on your computer, you will need to manually synchronise it. The file will then synchronise automatically every 20 minutes.

If the company file has previously been synchronised on your computer, but automatic synchronisation has been disabled, you can re-enable it from the:

• Status bar menu: Open the company file for which you want to enable synchronisation. Then, choose Enable Auto Sync from the status bar menu.

• Library Browser: Open the online library and sign on to AccountRight Live. Then, right-click the company file you want to enable synchronisation for, and choose Enable Auto Sync.

Can't see the Enable Auto Sync option? This will only display if you have previously synchronised your online company file. After synchronising your file, close it and re-open it. The Enable Auto Sync option should then be available.

To disable automatic synchronisation

AccountRight 2020.1 and earlier only

You can disable automatic synchronisation from the:

• Status bar menu: Open the company file for which you want to disable synchronisation. Then, choose Disable Auto Sync from the status bar menu.

• Library Browser: Open the online library and sign on to AccountRight Live. Then, right-click the company file you want to disable synchronisation for, and choose Disable Auto Sync.

Can't see the Disable Auto Sync option? This will only display if you have previously synchronised your online company file. After synchronising your file, close it and re-open it. The Disable Auto Sync option should then be available.

<h2><i class="fa fa-comments"></i>&nbsp;&nbsp;FAQs</h2><br>

Where is the offline file stored?

AccountRight 2020.1 and earlier only

The offline copy of your company file is stored in the following hidden folder:
C:\Users\{name}\AppData\Local\MYOB\AccountRight\Offline\.sync

Do not delete or rename this folder or the contents of this folder. If another user signs on to Windows, and synchronises the company file, a copy of the online file will be downloaded again to that user’s sync folder.