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Upgrade
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We've put together all you need to know about moving to the new AccountRight.

If you're:

  • moving from AccountRight v19 (or earlier) to AccountRight 2018, this information is for you
  • updating AccountRight 2011 or later, check out 'Getting the latest version' instead

    Whether you're upgrading from a classic AccountRight version, like v19, or you're just updating to the latest version – you'll be up and running in no time.

    To check your current AccountRight version, go to the to the Help  menu and choose choose About AccountRight.

    Are you:

  • ready to upgrade now? See Upgrade AccountRight, below.
  • needing more information? See
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    titleTo upgrade from AccountRight v19

    What do you need to upgrade?

    You need an AccountRight subscription to upgrade from an earlier version of AccountRight (such as AccountRight v19). If you don't have a subscription, subscribe now.

    There are lots of benefits to upgrading, including the option of working online and staying compliant with Single Touch Payroll reporting.

    Already using the new AccountRight? You just need to get the latest version to update your software.

    Do you use multiple currencies? See Upgrade a Premier multi-currency company file.

    If you're not sure if you're able to upgrade, see Things you should know before upgrading.

    Upgrading is generally pretty easy. You just need to download

    Learn about the new AccountRight

    Before you upgrade, learn about the new features in the latest version.

    About upgrading

    Upgrading is straightforward. You start by downloading the new version,

    find

    finding your company file and

    send

    sending it to

    us–we'll do the rest

    us to upgrade

    your file. Watch this video:
    upgradeupgrade
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    and put online.

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    Upgrading AccountRight

    Click the installer file you've saved
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    title1. Download and install AccountRight
  • Download the latest version (AccountRight subscription required). If you don't have an AccountRight subscription for an online company file, visit our MYOB website (Australia | New Zealand) to purchase one.
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    Use Google Chrome to download the file ( download Chrome here ). We've seen cases where other browsers, like Internet Explorer, can affect the file extension of downloaded files.  What browser am I currently using?

    1. Right-click here and choose Save file as or Save target as and save the file to your Desktop.
    2. Double-click the installer file you've saved to your computer to install the new AccountRight version.

     For more
    1.  

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      Need help? If you need information about installing AccountRight,

    see 
    1. see Install AccountRight, or if things aren't going to plan, see Installation troubleshooting.

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    title2. Upgrade your company file

    MYOB

    can take

    takes the hassle out of

    upgrading—you can send your file to us and

    upgrading. When you upgrade, we'll upgrade it for you, put it online

    for you

    and let you know when it's ready to

    use

    go.

    Upgrades usually

    Note that upgrading can take a couple of hours (depending on your company file size), and you can't make changes to your file during this time, so we suggest you

    should

    do

    it

    this outside of business hours. 

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    If you

    Don't want to put your file online? In the following cases, you may want to upgrade your file and store it offline:

    • don't have an internet connection, or it's very slow

    • or don't have a subscription for an online file

    • or

    operate —but this does mean you
    • want to work on a local network.

    you can upgrade the file without putting it online

    Note that you won't have access to key features.

    1. Start AccountRight (look for the new AR shortcut icon on your desktop or in the Start menu). The 
    Welcome  
    1. Welcome window appears.
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    1. Image Added
    2. Click Upgrade a company file. The Upgrade Assistant appears.
    3. Click Continue and on the Company file page, click 

    Browse  
    1. Browse to locate and select the file you want to upgrade.

      AccountRight upgrade assistant browse for company fileImage Modified

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      Can't find your file? Try looking in your AccountRight v19 installation folder, like c:\Plus19 or c:\PremierClassic. Look for a file with a .myo or .prm extension. If you can only find a .MYOX file, it means it's already upgraded

    . Learn
    1. (learn how to  open a company file).

      Still having trouble? Get help  finding your company file .

    2. If the file you're upgrading is password-protected, type in the password and click Continue. If you're not sure of the Administrator password, try leaving it blank.
    3. Sign in to AccountRight with your MYOB account details and then click Upload.
    4. Once your file has uploaded, you can close AccountRight while we do the rest. 
    5. We'll email you when the upgrade's complete, or if we come across any issues along the way.
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    For information on how to open your file in your new software, see Open a company file.

    ui-expand
    title3. Complete post-upgrade tasks

    After you get your upgraded file back, there may be a few more things you need to do (depending on the features you want to use), such as migrating your personalised forms. Don’t stress though, you only need to do them once.

     This video outlines what you need to do

    Check out this help topic for all the details, or watch this video for an overview:

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    Don't forget, if you need any help along the way, feel free to contact us.

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    What should I do with my old AccountRight software? If you need access to pre-upgraded company files or backups, keep your old AccountRight software installed on your computer. This also lets you run historical reports in your old software. Otherwise you can uninstall your old AccountRight software.

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    Need help? Contact us.

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    titleTo update a later AccountRight version

    If you're using:

    • the PC Edition of AccountRight 2021.1 or later (which is most users), or the AccountRight Server Edition (2022.4 or later) you'll have automatic updates. When an updated is available, all you need to do is to restart when prompted and it will be updated
    • the PC Edition of AccountRight 2020.4 or earlier, you'll need to install the latest PC Edition as described below.
    • AccountRight Server Edition 2022.3 or earlier, see Updating an AccountRight network

    If you need to install AccountRight for the first time or on a different computer, you can follow the instructions below to install the PC Edition.

    UI Expand
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    titleTo install AccountRight (PC Edition)

    To install the PC Edition

    1. Right-click the Download button below and choose Save link as or Save target as and save the installer file to your desktop.

      Button
      DescriptionDownload AccountRight
      URLhttps://download.myob.com/arl/Current/MYOB_AccountRight.exe

    2. Close all programs, including AccountRight.

    3. Double-click the downloaded installer file to start the installation.

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      Receiving a message to Uninstall or Modify AccountRight? This means you've already installed the latest version. Click Close to close the message and proceed to step 4.

    4. Repeat these steps to install the update on all computers that access your company file.

    5. After installing, you can start AccountRight using the AccountRight icon on your desktop:
      Image Added
    6. Open your company file. If prompted to upgrade the file, click Upgrade.
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    Having trouble downloading or installing AccountRight? Some antivirus software can interrupt software downloads and installation. Try temporarily disabling your antivirus software and enable it again after installing. For more information, see Installation troubleshooting.

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    Learn about what's new in the latest AccountRight version.

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    titleRelated topics
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    Things you should know before upgrading

    Find the file you want to upgradeAdditional

    Upgrade a Premier multi-currency company file

    How many files you can put online

    Complete your upgrade tasks

    Upgrade task - migrating personalised forms

    What's new for v19 users upgrading to new AccountRight

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    urlhttp://community.myob.com/myob/rss/search?q=after+upgrade&filter=labels%2Clocation&location=forum-board%3AInstallingUpgrading&search_type=thread

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