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This information applies only if you're upgrading from AccountRight Classic (v19 or earlier) or BusinessBasics.
Upgrading from AccountRight 2011 or later? These steps aren't for you – check out Getting the latest version instead.

 

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AccountRight has been rebuilt from the ground up to make it work online. Everything from the way you bank to the way you socialise has moved online – doing your accounts online is just the next logical step.

With the new AccountRight, you can connect to your bank to improve data entry and accuracy, put your file in the cloud and work anywhere with anyone, hook up your data to a range of powerful add-ons, and enter invoices and take payments from your phone. And that's just the beginning.

While the new AccountRight looks familiar, it offers you an entirely new way to work. We can't list all the changes here, so take a look at our interactive tool on the right to get the lowdown.

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Ready to move to the new AccountRight? Great! Just make sure:

 

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It's time to upgrade your file and put it online.

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Don't want your file online? You can choose to manually upgrade it yourself, without putting it online.

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titleUpgrade your company file

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If you're happy for MYOB to upgrade your file and put it online for you, click Continue.

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This information is intended for AccountRight v19 (or earlier) users moving to the new AccountRight. If you're already using the new AccountRight and need to update your software, or upgrade a file that's already online, see Getting the latest version.

Not sure which AccountRight version you're using? Open AccountRight, go to Help and choose About AccountRight.

What do you need to upgrade?

You need an AccountRight subscription to upgrade from an earlier version of AccountRight (such as AccountRight v19). If you don't have a subscription, subscribe now.

There are lots of benefits to upgrading, including the option of working online and staying compliant with Single Touch Payroll reporting.

Already using the new AccountRight? You just need to get the latest version to update your software.

If you're not sure if you're able to upgrade, see Things you should know before upgrading.

Learn about the new AccountRight

Before you upgrade, learn about the new features in the latest version.

About upgrading

Upgrading is straightforward. You start by downloading the new version, finding your company file and sending it to us to upgrade and put online.

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Upgrading AccountRight

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title1. Download and install AccountRight
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Use Google Chrome to download the file ( download Chrome here ). We've seen cases where other browsers, like Internet Explorer, can affect the file extension of downloaded files.  What browser am I currently using?

  1. Click here to download the latest version (AccountRight subscription required). If you don't have an AccountRight subscription, subscribe now.
  2. Click the installer file you've saved to your computer to install the new AccountRight version. 

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    Need help? If you need information about installing AccountRight, see Install AccountRight, or if things aren't going to plan, see Installation troubleshooting.

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title2. Upgrade your company file

MYOB takes the hassle out of upgrading. When you upgrade, we'll upgrade it for you, put it online and let you know when it's ready to go.

Note that upgrading can take a couple of hours (depending on your company file size), and you can't make changes to your file during this time, so we suggest you

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do

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this outside of business hours. 

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Don't want to put your file online? In the following cases, you may want to upgrade your file and store it offline:

  • don't have an internet connection, or it's very slow

  • or don't have a subscription for an online file

  • or want to work on a local network.

Note that you won't have access to key features.

  1. Start AccountRight (look for the new AR shortcut icon on your desktop or in the Start menu). The Welcome window appears.

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  2. Click Upgrade a company file. The Upgrade Assistant appears.
  3. Click Continue and on the Company file page, click Browse to locate and select the file you want to upgrade

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    Can't find your file? Try looking in your AccountRight v19 installation folder, like c:\Plus19 or c:\PremierClassic. Look for a file with a .myo or .prm extension. If you can only find a .MYOX file, it means it's already upgraded (learn how to open a company file).

    Still having trouble? Get help finding your company file.

  2. If the file you're upgrading is password-protected, type

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  1. in the

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  1. password and click Continue.

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  1. If you're not

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  1. sure of the Administrator password, try leaving it blank.
  2. Sign in to AccountRight

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  1. your MYOB account

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  1. details and then click Upload.

So what now?

  1. Once your file

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  1. has uploaded, you can close AccountRight while we do the rest. 
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  1. email you when the upgrade's complete, or if we come across any issues along the way.

You'll then be able to open your upgraded company file from the Welcome window.

But one last thing... don't forget to add the finishing touches to finish up.

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Depending on the features you use, there may be a few things you need to do after upgrading.

Don’t stress though, you only need to do them once.

Head on over to Additional upgrade tasks to see what you need to do.

And if you need any help along the way, feel free to contact us.

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For information on how to open your file in your new software, see Open a company file.

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title3. Complete post-upgrade tasks

After you get your upgraded file back, there may be a few more things you need to do (depending on the features you want to use), such as migrating your personalised forms. Don’t stress though, you only need to do them once.

Check out this help topic for all the details, or watch this video for an overview:

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Don't forget, if you need any help along the way, feel free to contact us.

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What should I do with my old AccountRight software? If you need access to pre-upgraded company files or backups, keep your old AccountRight software installed on your computer. This also lets you run historical reports in your old software. Otherwise you can uninstall your old AccountRight software.

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Need help?

Attend a free upgrade webinarwebinars are a great way to see the new AccountRight and learn about the steps needed to upgrade. Sessions book out fast, so book now.

Call us - if you need immediate assistance, call our support team:

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    <p><b>Australia</b> - <a href="tel:1300-555-123">1300 555 123</a> | Monday to Friday <b>7am</b> to <b>8pm</b>, Saturday to Sunday <b>9am</b> to <b>5pm</b> (Melbourne time)</p>
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    <p><b>New Zealand</b> - <a href="tel:0508-328-283">0508 328 283</a> | Monday to Friday <b>9am</b> to <b>10pm</b>, Saturday to Sunday <b>11am</b> to <b>7pm</b> (New Zealand time)</p>
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Things you should know before upgrading

Find the file you want to upgrade

Upgrade a Premier multi-currency company file

How many files you can put online

Complete your upgrade tasks

Upgrade task - migrating personalised forms

What's new for v19 users upgrading to new AccountRight

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