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https://help.myob.com/wiki/x/TKHMAQ


 

 

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What this error looks like

CMN.ATO.GEN.200001 An unexpected error has occurred. Please contact the ATO.

What causes this error?

This typically is to do with an ABN being incorrectly entered during the Connect to ATO process. This may be because:

  • you've entered your agent ABN instead of the businesses ABN
  • you've keyed in the wrong ABN
  • the ABN entered during Connect to ATO process doesn't match what's in your Company information.

How to resolve this error

If you entered the wrong ABN in to your Company information, you can edit this number and try and send another pay run.

If you've entered the wrong ABN during the Connect to ATO process, get in touch with our support team on 1300 555 123.

 
Related topics

Task 1 - Check payroll details

Assign ATO reporting categories

Task 2 - Connect to the ATO

 

 

help
Small Business
AccountRight
AccountRight 2017
Australia
New Zealand

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