Just these help pages, not phone support or the product itself
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The Desktop files view of the Transaction processing page lets you view and add details of the AccountRight classic files (v19) you have access to. You can upgrade them and put them online in a few easy steps.
When upgrading an AccountRight classic file with an active licence agreement, it will be upgraded to the new AccountRight with the same billing details. If it doesn't have an active licence agreement, you can choose any AccountRight product level or MYOB Essentials (except NZ Payroll – as this is not a ledger product), as well as who pays.
Search for a desktop file
By default, your clients' desktop files are displayed in alphabetical order. These are the businesses that have been added by you, or by someone else in your practice.
To search for a desktop file, start typing a file name in the Search text field.
Filter desktop files
If there are many files in your list, use the filters to help you work through the list. See Filter the Desktop files list.