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There are two parts to updating an AccountRight network:

update the server with the

Once you update to the latest version of AccountRight Server Edition (

the server is the computer that stores your company files), and
  • update the clients with the latest version of the AccountRight PC Edition (the clients are the computers that access the company files).

    • Not sure if you're using Server Edition? Look for SE in the desktop shortcut description.

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    If your shortcut doesn't contain SE you're probably using the PC Edition. Learn 2022.4 or later), you won't have to manually update your network every time there's a new AccountRight release. So that's less hassle for you and less downtime for your business. You also get better value, with more frequent improvements to AccountRight.

    If you need to deploy AccountRight using a group policy, see AccountRight MSI installation instructions.

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    Do you use AE or AO with Client Accounting to access AccountRight company files on a server?

    The tasks below are not for you. Instead, contact our support team for help.

    You'll need to do a number of one-off steps, such as install a new version of AccountRight Server Edition on your server and ensure that AccountRight PC Edition is installed on your workstations.

    Once you've completed these steps, all AccountRight updates will be delivered to your network automatically.

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    We recommend taking a back up of your company file(s) before doing these steps.

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    updates
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    To set up automatic updates

    If you're using AccountRight Server Edition 2022.3 or earlier on your server, here's how to get the latest version.

     

    Once you're up to date, all future updates will happen automatically.

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    These steps can only be completed by someone with Admin access to the server.

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    titleTo update AccountRight on a network

    To update AccountRight on a network

    Here’s our recommended method to updating AccountRight on a network.

    1. Update the server

    In a server/client network setup, install any AccountRight updates on the server first.

    1. Ensure no clients are accessing the AccountRight server.

    2. Start AccountRight on the server and open a company file. Company files in a network library will appear in My Library on the server:
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    3. Double click the file to open it. If an update is available, you'll be prompted to update:
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    4. Click Update now. If you don't see the update prompt, download Server Edition here (AccountRight subscription required).

    5. Follow the on-screen instructions to install the update.

    2. Update the clients

    After updating the AccountRight server, start AccountRight on a client and open the company file as usual. If an update is available, you’ll be prompted to update AccountRight. Click Update now and follow the on-screen instructions to install the update. Repeat for each client. If you don't see the update prompt, download PC Edition here  (AccountRight subscription required).

    If you’re not entitled to install AccountRight, you won’t be able to install the update automatically. Contact MYOB on 1300 555 123 (Australia) or 0508 328 283 (New Zealand) to find out how to upgrade or subscribe.

    3. Upgrade the company file

    1. Once all clients have been updated to the latest AccountRight version, open AccountRight using the new shortcut that's been added to your Desktop. 

    2. Open each company file you use. If prompted to upgrade, click Yes. Now you’re up to date.

    Updating AccountRight in other network setups

    Online

    If your company files are in the cloud, you just need to update each computer when prompted that an update is available.

    Terminal server and roaming profiles

    If you have a terminal server, or roaming profile network setup, you can choose to administer AccountRight using the msi installer. For the latest MSI installer see Getting the latest version.

    title1. Uninstall all previous versions of AccountRight Server Edition

    1. Uninstall all previous versions of AccountRight Server Edition

    To ensure there are no conflicts or installation issues, you need to remove all old AccountRight Server Editions from your server and your workstations.

    1. On your server computer, click the Windows Start button and enter Control Panel.

    2. Click Programs and Features.
    3. Right-click MYOB AccountRight SE and choose Uninstall:
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    4. Follow the prompts to uninstall it.

    5. Repeat for all other previous versions of AccountRight Server that are installed.

    6. Right-click MYOB AccountRight API, choose Uninstall and follow the prompts. A new MYOB AccountRight API will be installed when you install the new AccountRight Server Edition.

    7. Repeat these steps on each workstation that has AccountRight Server Edition installed.

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    title2. Install the new AccountRight Server Edition on your server

    2. Install the new AccountRight Server Edition on your server

    After removing all previous AccountRight Server Edition versions from all computers in your network, you'll need to install the new AccountRight Server Edition on the server. This version enables you to receive automatic AccountRight updates to your server. When you install this version a new MYOB AccountRight API will also be installed.

    1. Right-click the Download button below and choose Save link as or Save target as and save the installer file to your desktop.

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      DescriptionDownload AccountRight
      URLhttp://download.myob.com/arl/Current/MYOB_AccountRight_Server.exe

    2. Close all programs.

    3. Double-click the downloaded installer file to start the installation.

    4. Follow the prompts to install it. After installing, you'll see a new AccountRight Server Edition icon on your desktop:
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      As this installation will be used for automatic updates, you'll no longer see a new Server Edition icon after each release.

      You'll also see the AccountRight Server Edition icon in the Windows Start menu and the Windows System Tray:
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      When an update to AccountRight Server Edition is available, you'll receive a notification in the Windows System Tray. You'll need to restart AccountRight Server Edition to complete the update.

    Have you set a custom library location to store your company files?

    After installing AccountRight Server Edition, you'll need to reset your custom library location to ensure you can access your company files. You can only change the location to a different local drive on the server, not a network drive.

    Complete these steps on the server where the company files are stored.

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    titleTo reset your custom library location

    To reset your custom library location

    1. Click the Windows Start button and type 'set library'.
    2. Click Set Library Location SE.
    3. Click Browse and navigate to the folder you want to use as your library.
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    4. Select the folder then click OK. The Set library location window reappears.
    5. Click Set Location. A message appears reminding you that the new library location must be on a local drive on the server.
    6. Click OK.
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    title3. (Recommended) Install AccountRight PC Edition on your workstations

    3. (Recommended) Install AccountRight PC Edition on your workstations

    If you don't already have AccountRight PC Edition installed on your workstations, we encourage you to do so. This will save you having to manually update your workstations every time there's a release.  

    1. Right-click the Download button below and choose Save link as or Save target as and save the installer file to your desktop.

      Button
      DescriptionDownload AccountRight
      URLhttps://download.myob.com/arl/Current/MYOB_AccountRight.exe

    2. Close all programs, including AccountRight.

    3. Double-click the downloaded installer file to start the installation.

    4. Follow the prompts to install it. After installing, you'll see the AccountRight PC Editionicon on your desktop:
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    5. Repeat these steps on your other workstations.

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    title4. Add the network library on workstations

    4. Add the network library on workstations

    If you've installed AccountRight PC Edition on your workstations for the first time, you need to add your network library on each workstation again — this ensures the workstations can access the AccountRight company files on your network server.

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    You'll only need to do this once on each workstation, and only after installing AccountRight PC Edition for the first time.
    1. Start AccountRight on the workstation and click Open a company file.
    2. Click Network Libraries then Add a network library.
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    3. Enter a name for the computer the library is on. For example, John’s library.
    4. Enter the IP address of the computer, or the name of the computer where the library is. For example, 192.168.0.5 or John’s computer.
    5. If you can’t use the default port number for this connection, click Advanced and enter the port number you want to use.
    6. Click OK. The library now appears in the list.
    7. Open the required company file.
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    title5. Upgrade the company file

    5. Upgrade the company file

    1. On the server, open each company file you use.

    2. If prompted to upgrade, click Yes.
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    Prevent firewall blocking auto updates

    To prevent your firewall blocking access to the auto updates site, whitelist this URL in your firewall settings: https://downloads.ar-services.myob.com/

    Troubleshooting

    Had a problem with AccountRight Server Edition?

    If you see either of the following messages when installing AccountRight Server Edition:

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    Try the following:

    1. Make sure you've uninstalled all previous AccountRight Server Edition versions — see 'Uninstall all previous versions of AccountRight Server Edition' above for the steps.
    2. Make sure you have installed all available Windows Updates — click the Windows Start button, type 'updates' and click Check for updates.
    3. Try installing AccountRight Server Edition again.
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    During the installation of AccountRight Server Edition the installer will create Windows Services, Windows Firewall rules and Windows shares. If you need to check any of these details, see AccountRight Server Edition Technical Notes.

    Had a problem with AccountRight PC Edition?

    If you experienced a problem with installing AccountRight PC Edition or with receiving automatic updates, see Installation troubleshooting.

    Still having trouble?

    Contact our Support Team for help.

     

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    <h2><i class="fa fa-comments"></i>&nbsp;&nbsp;Updating FAQs</h2><br>

    Why am I being asked to Modify, Repair or Remove?

    If you already have the current version installed and attempt to install a patch
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    titleWhy am I being asked to Modify, Repair or Remove?
    have we introduced automatic updates?

    Why have we introduced automatic updates?

    Having to manually download and install AccountRight is not an easy, modern software experience. Removing manual installation makes it much easier for you to work with AccountRight.

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    titleWho can get automatic updates?

    Who can get automatic updates?

    Automatic updates are available to anyone who owns AccountRight or has an AccountRight subscription whether their company file is online or offline.

     

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    titleHow do automatic updates work?

    How do automatic updates work?

    For AccountRight PC Edition, updates will download automatically in the background while AccountRight is being used. When you close AccountRight, you'll be asked to Modify, Repair or Remove.

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    To install the patch you'll need to:

  • Uninstall your current AccountRight Server Edition.
  • Download the latest AccountRight Server Edition installer (subscription required).
    • Install the latest version

    restart AccountRight to complete the update.

    For AccountRight Server Edition, you'll receive a notification in the Windows System Tray whenever an update for AccountRight Server Edition is available. You'll need to restart AccountRight Server Edition to complete the update. 

    If you want you can choose to restart AccountRight and upgrade your file later.

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    Can I turn off automatic updates?

    No. Once you've installed the new automatic update installers, it's not possible to turn off automatic updates. This ensures that your network is kept up to date with the latest AccountRight version. This also means you only need to maintain a single version of AccountRight on your network. 

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    titleCan I keep the old AccountRight Server Edition installed?

    Can I keep the old AccountRight Server Edition installed?

    No, you'll need to uninstall all previous versions of AccountRight Server Edition before installing the new version which supports automatic updates.

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    titleWhy am I being prompted to update AccountRight after already updating?

    Why am I being prompted to update AccountRight after already updating?

    If you've installed the latest update but you're still getting an update message, it's likely you're opening your previous version. Look for the 2020.2 shortcut on your desktop.

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    Can I go back to the old AccountRight Server Edition?

    Can I go back to the old AccountRight Server Edition?

    You can, but you'll lose the convenience of automatic updates and you'll have to go back to manually updating your network every time there's a release.

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    titleWhy can't I see my company files on the server after updating to the latest AccountRight Server Edition?

    Why can't I see my company files on the server after updating to the latest AccountRight Server Edition?

    This could be because you've set up a custom library location for your company files on the server. If so, you'll need to reset this after installing the latest AccountRight Server Edition. See task 2, 'Install the new AccountRight Server Edition on your server'.

    How do I uninstall older AccountRight versions after installing an update?

    See Uninstall AccountRight.
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    titleHow do I uninstall older AccountRight versions after installing an update?
    What if I need to manage multiple versions of AccountRight?

    What if I need to manage multiple versions of AccountRight?

    If you upgrade to the latest version of AccountRight you no longer need to manually manage multiple versions on different computers. This means if you're an MYOB partner with clients using different AccountRight versions, updating them to the latest AccountRight version means you (and your clients) won't have to worry about manually updating their networks any longer.

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    titleAre automatic updates available for AccountRight MSI installer?

    Are automatic updates available for AccountRight MSI installer?

    No. If you use the AccountRight MSI installer you'll still need to manually install AccountRight updates using an MSI installation file.

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    titleRelated topics
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    Getting the latest version

    AccountRight Server Edition Technical Notes

    Installation troubleshooting

    Set up a network

    Managing users and company files

    Uninstall AccountRight

     

     

    help
    Small Business
    AccountRight
    AccountRight 2017
    Australia
    New Zealand

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