AccountRight relies on the date and time on your computer to help with synchrionising your online company file. When logging in to AccountRight Live, an error might display stating "Unable to log in. It appears that your computer's system date or time is incorrect."

Try the following

• Make sure you're logging in to AccountRight Live using the correct username and password (this will be the same as your my.MYOB login details).
• Open your online company file via Open a company file > Online (instead of the Recently opened company file list).

If you're still getting the error, complete the following:

1. Close all programs, including AccountRight.
2. Right-click the clock in the bottom-right corner of your screen and choose Adjust date/time.
3. On the Date and Time tab, ensure your computer is set to the correct time zone. If it isn't, click Change time zone and select your applicable Time zone.

4. Click the Internet Time tab.

   If your computer is on a domain-based network, the workstations will not have the Internet Time tab. This is because the workstations will automatically synchronise their time with the Domain Controller (Server) each time they start up. You may need to contact your IT specialist to confirm that your Domain Controller is correctly configured to synchronise with Internet Time. 

5. Click Change Settings.
6. Select the option Synchronize with an internet time server.
7. In the Server field, select time.windows.com.
8. Click Update now.
   Your computer's time will be synchronised with an online time server.
9. When complete, click OK to close all open windows.

You should now be able to open AccountRight and successfully log in to AccountRight Live.